logo

Eqho

Eqho offers a robust platform for developing AI-powered virtual agents tailored for customer service through various channels, including voice, chat, and email....

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Eqho offers a robust platform for developing AI-powered virtual agents tailored for customer service through various channels, including voice, chat, and email....

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Eqho offers a robust platform for developing AI-powered virtual agents tailored for customer service through various channels, including voice, chat, and email. Although the initial configuration of agent workflows can be time-consuming, its tools for lead management and automated conversation processing significantly enhance team productivity. In summary, it serves as a valuable solution for expanding support operations effectively.

Product Details

What Is Eqho?

Eqho is an advanced conversational Artificial Intelligence (AI) platform designed to assist businesses in creating virtual agents for customer support, sales, and operational assistance. It features a workflow builder that enables users to craft agent roles and scripts, automating repetitive inquiries. Additionally, it includes lead-management tools for uploading and monitoring leads, as well as multichannel conversation handling to alleviate the burden on human agents. These functionalities empower teams to respond effectively and consistently to a large volume of customer inquiries.

Eqho Pricing

The company provides tailored pricing options. The basic plan offers 1,500 credits per month and allows for unlimited users.

Request a customized quote for Eqho pricing specific to your business today.

Note: Pricing may vary.

Eqho Integrations

The vendor has not shared specific information regarding third-party integrations for this software. To discover more about the software's features, consider scheduling a demo of Eqho.

Who Is Eqho For?

Eqho is ideal for a diverse array of industries and sectors, including:

  • Real estate

  • Legal

  • Marketing

  • Healthcare

  • Financial services

  • Retail

Is Eqho Right For You?

A number of teams find it challenging to efficiently handle repetitive customer queries and after-hours requests. Eqho provides a solution by enabling teams to create AI agents with tailored workflows that automate conversations and manage leads. This reduces the workload on staff while ensuring consistent responses. It is particularly beneficial for teams in need of scalable and automated customer service solutions that can securely manage sensitive client information.

If you're still uncertain whether Eqho is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automates complex calls, saving time
  • ✔ Manages voice, text, and email effortlessly
  • ✔ Helps easily customize conversation scripts

Cons

  • ✘ Feature compatibility can vary across categories
  • ✘ Occasional downtime may disrupt operations

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Eqho.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Information about third-party integrations has not been specified by the vendor.

Yes, Eqho offers an API.

No, Eqho does not offer a mobile app.

The vendor provides tailored pricing, with the basic plan offering 1,500 credits/month and unlimited users. Contact us to request a personalized Eqho cost quote based on your institution's requirements.

The software supports English only.

Eqho is well-suited for diverse industries and sectors, including real estate, legal, marketing, healthcare, financial services, and retail.

The platform provides support via phone, chat, and a learning center.