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ETOOLSET

The software known as ETOOLSET offers dynamic, real-time communication solutions that help convert site visitors into dedicated customers. It includes vital too...

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The software known as ETOOLSET offers dynamic, real-time communication solutions that help convert site visitors into dedicated customers. It includes vital too...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The software known as ETOOLSET offers dynamic, real-time communication solutions that help convert site visitors into dedicated customers. It includes vital tools such as live chat and co-browsing, enabling immediate resolution of issues. While some users have mentioned delays in support responses from time to time, the comprehensive array of features—especially the ‘Screencast’ video creation tool and effective consultant management—provides remarkable value.

Product Details

What Is ETOOLSET?

ETOOLSET is a dynamic suite of applications designed specifically to provide affordable tools aimed at improving customer engagement in the European e-commerce sector. This platform empowers online businesses with the ability to implement real-time business chat along with robust visual assistance features, such as co-browsing. As a result, ETOOLSET stands out as one of the most economical virtual call center solutions available. By facilitating prompt and effective consultations, along with comprehensive performance analytics, this system aids in optimizing operations and addressing typical issues related to slow response times and complicated checkout experiences.

ETOOLSET Pricing

The pricing for ETOOLSET is structured across various plans:

  • Customer Package: 25 PLN/month

  • Survey Package: 50 PLN/month

  • Private Policy Package: 20 PLN/month

  • All In One Package: 95 PLN/month

For a tailored ETOOLSET pricing quote that suits your business needs, please reach out.

Please note: Prices may vary.

ETOOLSET Integrations

Currently, details regarding integrations have not been provided by the vendor. To explore its features and possible compatibility, request an ETOOLSET demonstration.

Who Is ETOOLSET For?

ETOOLSET caters to a diverse audience, including:

  • E-commerce retailers

  • Online retail shops

  • B2B systems

  • B2C systems

  • C2C marketplaces

Is ETOOLSET Right For You?

This platform is particularly beneficial for e-commerce businesses seeking immediate and high-quality support capabilities without incurring the costs associated with a conventional call center setup. Its primary advantages include combining responsive live chat with advanced visual support tools like co-browsing, significantly reducing resolution times and enhancing customer satisfaction. The impressive value offered through its features, along with a competitively priced tiered structure, makes it a wise choice for expanding online sales platforms focused on effective customer retention.

If you still have questions about ETOOLSET, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Excellent design and user interface
  • ✔ High-touch visual support tools
  • ✔ Screencast tool creates comprehensive instructional videos

Cons

  • ✘ Might require initial training for better software adoption
  • ✘ Customer support times may vary during peak hours

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Typical users include e-commerce retailers, online retail stores, B2B systems, B2C systems, and C2C marketplaces.

No, ETOOLSET does not have a mobile app.

No, ETOOLSET does not offer an API.

Information about integrations is currently unspecified by the vendor.

ETOOLSET offers support through phone, email, and contact form.

The ETOOLSET price is based on multiple plans: Customer Package (25 PLN/month), Survey Package (50 PLN/month), Private Policy Package (20 PLN/month), and All In One Package (95 PLN/month). Request a personalized ETOOLSET pricing quote for your business.

ETOOLSET is available in English, German, and Polish.