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EV Reach

EV Reach simplifies the process of managing devices and providing remote IT assistance. Although there is room for improvement in the documentation regarding ne...

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EV Reach simplifies the process of managing devices and providing remote IT assistance. Although there is room for improvement in the documentation regarding ne...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

EV Reach simplifies the process of managing devices and providing remote IT assistance. Although there is room for improvement in the documentation regarding network integration issues, the fundamental features of this tool deliver strong system administration capabilities. In summary, EV Reach stands out as an effective option for large organizations in search of a dependable platform for remote support.

Product Details

What Is EV Reach?

EV Reach serves as an all-encompassing remote IT support solution aimed at enhancing agent productivity and elevating service quality in intricate work settings. This software offers a centralized interface that facilitates the management of remote devices and execution of administrative functions without disrupting the end-user experience. Among its core features are remote control options and robust systems management tools, enabling IT teams to identify and resolve issues proactively, thereby minimizing downtime. It is designed to help organizations expand their support capabilities while ensuring high operational efficiency across assets distributed globally.

EV Reach Pricing

The pricing plans for EV Reach are tailored to meet the specific needs of your organization:

  • STANDARD

  • PROFESSIONAL

  • ENTERPRISE

  • INCIDENT MANAGEMENT

Request a personalized quote for EV Reach pricing today!

Please note: Pricing may vary over time.

EV Reach Integrations

EV Reach is compatible with a variety of tools and platforms, including:

  • GitHub

  • Lansweeper

  • Okta

  • Microsoft Power Automate

  • Zapier software

  • Trello software

  • OpenLDAP

Schedule a complimentary demo of EV Reach to explore more about its integration options.

Who Is EV Reach For?

This solution is particularly suited for sectors and industries such as:

  • Education

  • Financial services

  • Retail

  • Manufacturing

  • Healthcare

Is EV Reach Right For You?

If your organization is in search of a robust solution for intricate remote IT administration and support, then EV Reach stands out as a powerful option. Its integrated console and extensive systems management capabilities streamline workflows for IT professionals. Investing in a reliable tool like EV Reach can simplify operations and deliver substantial benefits in complex IT environments.

If you're still uncertain whether EV Reach is suitable for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
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✘ opportunity management
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✘ security data handling
✔ analytics and reporting
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✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ A straightforward setup process
  • ✔ Comprehensive user and workstation management
  • ✔ Rapid access to endpoints saves valuable resources

Cons

  • ✘ The main management console is only linked to the Windows OS
  • ✘ The DNS resolution is sometimes unpredictable

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, EV Reach offers a dedicated mobile app.

EV Reach offers support via wikis, datasheets, and case studies to help users out with their queries.

EV Reach features support organizations in the education, financial services, retail, manufacturing, and healthcare industries.

EV Reach supports the English, Spanish, German, Italian, French, and Portuguese languages.

Information regarding an API is currently unspecified by the vendor.

EV Reach integrates with GitHub, Lansweeper, Okta, Microsoft Power Automate, Zapier software, Trello software, and OpenLDAP software.

EV Reach offers four customizable pricing plans: STANDARD, PROFESSIONAL, ENTERPRISE, and INCIDENT MANAGEMENT. Receive a personalized EV Reach cost estimate specific to your organization.