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Evly

Evly serves as an AI-driven conversational assistant that leverages machine learning technology to automatically address customer inquiries. Although certain us...

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Evly serves as an AI-driven conversational assistant that leverages machine learning technology to automatically address customer inquiries. Although certain us...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Evly serves as an AI-driven conversational assistant that leverages machine learning technology to automatically address customer inquiries. Although certain users may consider the initial configuration to be a bit lengthy due to the intricate workflows involved, the advantages it offers are substantial. It can manage standard requests in less than 15 seconds and delivers responses that are both human-like and multilingual, supporting over 95 languages, which far surpasses any initial setup challenges.

Product Details

What Is Evly?

Evly is an adaptable AI-powered customer support assistant that aims to address inquiries, assess data, and integrate effortlessly with current business operations. Developed by industry experts in support, its goal is to empower businesses to manage a large number of routine requests, such as cancellations and transactions, autonomously while providing human-like interactions. This platform is designed mainly for small to mid-sized companies, helping them cut down on operational costs, enhance efficiency, and allow human agents to concentrate on more intricate problems.

Evly Pricing

Evly provides tailored pricing based on individual user requirements. Obtain a customized pricing quote for your business today.

Evly Integrations

The software enables integration with various systems and platforms, including:

  • Slack software

  • Microsoft Teams

  • Notion software

  • Google Drive

  • Shopify software

  • Salesforce

  • Zoho

Watch the Evly demo to discover more about its integration capabilities.

Who Is Evly For?

Evly is well-suited for a diverse array of industries and sectors, such as:

  • Small businesses

  • Mid-market firms

  • E-commerce

  • Finance

  • Logistics

  • Skincare and beauty

  • Travel booking

Is Evly Right For You?

If your customer support deals with a high volume of repetitive, transactional tasks (like order tracking, booking modifications, or invoice inquiries), then Evly could be a perfect match. The platform's key feature is its capability to fully automate standard tasks through direct API connections with existing backend systems. This smooth, independent action-taking guarantees resolution without requiring manual agent involvement, making it quicker and more efficient than non-integrated chatbots.

If you still have questions about Evly, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Provides autonomous, human-like responses
  • ✔ Reduce response time to a great extent
  • ✔ Handles routine requests like shipment tracking or document sharing

Cons

  • ✘ Setup can be initially time-consuming
  • ✘ Response training is required initially as reported by a few users

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Evly does not offer a dedicated mobile app.

Evly price is customized as per user needs. Get a detailed Evly cost breakdown tailored to your specific requirements.

Yes, Evly offers an API.

Evly software supports English and German.

Evly supports integration with a wide range of platforms, including Slack, Microsoft Teams, Notion, Google Drive, Shopify, Salesforce and Zoho.

Evly offers support via FAQs, email, demos and relevant documentation.

Evly features are used by customer support agents, administrators, and small-to-mid-market businesses in various industries focused on scaling services with AI.