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Feedback Company

Feedback Company simplifies the process of gathering feedback through customizable review widgets and tailored invitations. While it may experience reduced spee...

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Feedback Company simplifies the process of gathering feedback through customizable review widgets and tailored invitations. While it may experience reduced spee...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Feedback Company simplifies the process of gathering feedback through customizable review widgets and tailored invitations. While it may experience reduced speed during peak usage, its trigger configurations and dedicated company review pages facilitate quick reactions to customer feedback. This solution is ideal for agencies and developers looking to improve their reputation management effectively.

Product Details

What Is Feedback Company?

Feedback Company is an innovative cloud-based platform dedicated to reputation management. This application offers a wide range of tools aimed at gathering and interpreting feedback. It empowers businesses, regardless of their size, to obtain ongoing and actionable insights related to customer experiences, product interactions, and employee feedback. Key features like Company Review Management and Customer Experience (CX) Monitoring enhance online credibility, enabling service teams to proactively pinpoint and address issues, ultimately boosting satisfaction and operational effectiveness.

Feedback Company Pricing

Organizations can select from the following pricing plans offered by Feedback Company:

  • Feedback: starting at €69/month

  • Pro: custom pricing

  • Platinum: custom pricing

Reach out to us for a detailed breakdown of Feedback Company's costs tailored to your organization!

Please note: Pricing may vary.

Feedback Company Integrations

This software seamlessly integrates with various systems and platforms, including:

  • WordPress

  • WooCommerce

  • Magento

  • MyWebStore

  • PrestaShop

  • Lightspeed Retail

Schedule a complimentary demo of Feedback Company to discover more about its integration capabilities.

Who Is Feedback Company For?

The design of Feedback Company caters to a wide audience. It is especially favored by:

  • Marketing agencies

  • Software developers

  • Healthcare providers

Is Feedback Company Right For You?

If you're in customer service and want to turn complaints into loyalty, Feedback Company is an excellent choice for effective reputation management. It addresses the challenges of low customer trust and delayed response times by implementing automated alerts for negative reviews and showcasing Google Seller Ratings.

This platform is built to scale at the enterprise level while fully complying with GDPR regulations and data security standards. It has earned the trust of notable clients like Schiphol Airport and Wehkamp, positioning Feedback Company as a vital tool in enhancing your brand’s credibility and online presence.

If you're still uncertain whether Feedback Company meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Fosters loyalty, strengthens competitive edge
  • ✔ Boosts overall customer satisfaction
  • ✔ Enables immediate feedback-based optimizations

Cons

  • ✘ Software interface may seem dated
  • ✘ Documentation gaps hinder user workflows

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software supports integration with WordPress, WooCommerce, Magento, MyWebStore, PrestaShop, and Lightspeed.

Yes, Feedback Company offers an API.

Feedback Company offers the following pricing plans: Feedback (€69/month), Pro (custom), Platinum (custom). Request a personalized Feedback Company pricing quote for your business today!

The software is available in English, Spanish, Portuguese, German, and Dutch.

No, Feedback Company does not offer a dedicated mobile app.

Feedback Company features are used by marketing agencies, software developers, and healthcare providers.

Feedback Company offers support through phone, email, and contact form.