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Feedback Link

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Boost customer satisfaction with Feedback Link, the tool that streamlines feedback collection and showcases testimonials for better insights.

Product Overview

Feedback Link is a tool designed for organizations to collect and handle customer feedback effectively, display testimonials, and enhance overall satisfaction. While certain integrations may not work perfectly, its automated follow-up features and customizable display widgets make the process of gathering feedback more efficient. This solution is ideal for small to medium-sized enterprises, agencies, and service-oriented teams looking for structured insights from their clients.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkEffectively collects and manages client feedback
checkEncourages reviews via email and SMS
checkDisplays reviews attractively with social widgets
Cons
closeEmails and SMS often marked as spam
closeIssues connecting with certain hosting sites
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Frequently Asked Questions
Yes, Feedback Link offers an API.
Feedback Link offers three main price plans: Learn ($19/month), Engage ($69/month), and Soar ($329/month), along with Custom enterprise options. Request a personalized Feedback Link pricing quote for your business today!
Feedback Link features are commonly used by digital marketing agencies, small-to-medium businesses (SMBs), e-commerce and online retailers, service-based and multi-location businesses, and software and AI service providers.
No, Feedback Link does not offer a dedicated mobile app.
The software is available in 6 languages, including English.
Feedback Link offers support via email.
Feedback Link integrates with Yelp, Zapier, Tripadvisor, Facebook, and Foursquare.
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