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Feedback Link

Feedback Link is a tool designed for organizations to collect and handle customer feedback effectively, display testimonials, and enhance overall satisfaction....

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Feedback Link is a tool designed for organizations to collect and handle customer feedback effectively, display testimonials, and enhance overall satisfaction....

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Feedback Link is a tool designed for organizations to collect and handle customer feedback effectively, display testimonials, and enhance overall satisfaction. While certain integrations may not work perfectly, its automated follow-up features and customizable display widgets make the process of gathering feedback more efficient. This solution is ideal for small to medium-sized enterprises, agencies, and service-oriented teams looking for structured insights from their clients.

Product Details

What Is Feedback Link?

Feedback Link serves as a platform for managing customer experiences, concentrating on both service recovery and enhancing reputation. The system efficiently classifies customer feedback into two categories: positive ratings are directed to public review platforms to enhance online trust, while negative feedback is sent privately to support teams for quick resolution. This efficient method enables businesses, regardless of their size, to consistently collect valuable insights and foster a base of loyal advocates.

Feedback Link Pricing

Organizations can select from the following pricing tiers for Feedback Link:

  • Soar: $329/month

  • Engage: $69/month

  • Learn: $19/month

  • Custom: Custom pricing available

Reach out to us for a comprehensive breakdown of Feedback Link costs tailored to your organization!

Please note that pricing may vary over time.

Feedback Link Integrations

This software seamlessly integrates with numerous systems and platforms, including:

  • Yelp

  • Zapier

  • Tripadvisor

  • Facebook

  • Foursquare

Schedule a complimentary demo of Feedback Link to explore its integration features in depth.

Who Is Feedback Link For?

The Feedback Link software caters to businesses of every scale and is frequently utilized by:

  • Digital marketing agencies

  • Small-to-medium businesses (SMBs)

  • E-commerce platforms and online retailers

  • Service-oriented and multi-location firms

  • Software and AI service providers

Is Feedback Link Right For You?

If you find it challenging to turn satisfied customers into positive feedback or are losing clients due to unresolved issues, Feedback Link offers solutions. The platform ensures that unhappy customers are directed privately for resolution while encouraging satisfied clients to share their experiences publicly.

This cloud-based solution is secure and adaptable for various business sizes, providing organized feedback collection. Its advanced customer segmentation capabilities enhance decision-making processes, and it collaborates with AppSumo for increased visibility.

If you're still uncertain whether Feedback Link suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Effectively collects and manages client feedback
  • ✔ Encourages reviews via email and SMS
  • ✔ Displays reviews attractively with social widgets

Cons

  • ✘ Emails and SMS often marked as spam
  • ✘ Issues connecting with certain hosting sites

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Feedback Link offers an API.

Feedback Link offers three main price plans: Learn ($19/month), Engage ($69/month), and Soar ($329/month), along with Custom enterprise options. Request a personalized Feedback Link pricing quote for your business today!

Feedback Link features are commonly used by digital marketing agencies, small-to-medium businesses (SMBs), e-commerce and online retailers, service-based and multi-location businesses, and software and AI service providers.

No, Feedback Link does not offer a dedicated mobile app.

The software is available in 6 languages, including English.

Feedback Link offers support via email.

Feedback Link integrates with Yelp, Zapier, Tripadvisor, Facebook, and Foursquare.