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Fera

Fera is a review application designed specifically for e-commerce, enabling retailers to gather and display authentic social proof. This includes not only custo...

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Fera is a review application designed specifically for e-commerce, enabling retailers to gather and display authentic social proof. This includes not only custo...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Fera is a review application designed specifically for e-commerce, enabling retailers to gather and display authentic social proof. This includes not only customer photos but also video testimonials. Additionally, it seamlessly integrates reviews across platforms like Google and Facebook. While certain features such as advanced customization and video reviews are available only with premium plans, the platform is highly effective in enhancing trust and improving performance on Google Shopping.

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Product Details

What Is Fera?

Fera is a specialized platform designed for managing reviews, specifically tailored for e-commerce websites on platforms such as Shopify, BigCommerce, and Wix. Its primary function is to automate the process of requesting, gathering, and showcasing genuine customer feedback through text, images, and videos. By leveraging automated communications via email and SMS, along with verified reviewer badges, Fera significantly boosts product credibility. This enhancement directly affects consumer purchasing choices and improves SEO with rich snippets visible on search engines.

Fera Pricing

The pricing structure for Fera includes several options:

  • Startup: $9/month (for 2 admin users)

  • Small: $29/month (for 3 admin users)

  • Medium: $99/month (for 5 admin users)

  • Semi-large: $199/month (for 7 admin users)

A free trial is available.

Request a customized price quote for your business regarding Fera today!

Please note: Prices may vary.

Fera Integrations

Fera connects seamlessly with various software solutions, including:

  • Shopify

  • BigCommerce

  • Klaviyo

  • Slack

  • Smile.io

  • WooCommerce

Request a complimentary demo of Fera to explore its integration capabilities further.

Who Is Fera For?

This platform is well-suited for the following industries:

  • E-commerce brands

  • Dropshipping ventures

  • Digital marketing firms

  • Companies focused on user-generated content (UGC)

  • Brands utilizing Google Shopping Ads

Is Fera Right For You?

If your e-commerce site aims to utilize visual testimonials, such as photo and video reviews, to enhance conversion rates and foster customer trust, then Fera is an invaluable tool. The platform boasts competitive features like verified reviewer badges and product grouping, positioning it ahead of simpler free alternatives. Its key advantage lies in the ability to effortlessly synchronize reviews across various platforms like Google and Facebook while offering customizable widgets that require no technical skills for installation. With a diverse array of plans available, Fera can accommodate businesses from small startups to large enterprises, supporting scalability.

If you still have questions about Fera, reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
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✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Connects seamlessly with e-commerce platforms (e.g., Shopify)
  • ✔ Displays customer photos and videos to increase social proof
  • ✔ Features API access for developers and multi-platform sync
  • ✔ Simple and effective for building trust and boosting sales

Cons

  • ✘ No sufficient data for wide-ranging validation
  • ✘ The dashboard and backend are not fully accessible via mobile app

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Fera does not offer a mobile app.

Fera offers four plans with Startup at $9/month, Small at $29/month, Medium at $99/month, and Semi-Large at $199/month. A free trial is available. Request a Fera cost quote.

Yes, Fera software offers an API.

Fera is primarily available in English.

Fera is ideal for e-commerce brands, dropshipping businesses, digital marketing agencies, UGC-focused companies, and brands using Google Shopping Ads.

Fera integrates with platforms such as Shopify, BigCommerce, Klaviyo, Slack, Smile.io, and WooCommerce.

Fera offers customer support via live chat and email, with Priority Support available for partners.