FixMe.IT

star star star star star 0.0 (0 reviews) | Customer Service Software · Help Desk Software

Experience seamless remote desktop control with FixMe.IT, perfect for IT pros needing stability and unlimited sessions for Windows teams.

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Product Overview

FixMe.IT provides immediate remote desktop management tailored for IT specialists. Although it does not feature built-in consoles for Mac and mobile technicians, its remarkable connection reliability and unlimited session capabilities stand out. This platform includes strong branding features and allows for unattended access, proving to be an economical option for teams focused on Windows environments.

Product Details

What Is FixMe.IT?

FixMe.IT is a remote desktop solution hosted in the cloud, crafted specifically for IT support teams and help desks. It empowers technicians to swiftly access remote computers for immediate support or to oversee unattended devices. With functionalities such as session recording, multi-window management, and drag-and-drop file transfers, this software streamlines the process of technical troubleshooting. It enables small to medium-sized enterprises to uphold secure and reliable connections with clients across the globe.

FixMe.IT Pricing

The application provides a single subscription option priced at $32.50 per seat per month for its users. Reach out today for a tailored FixMe.IT pricing estimate for your organization!

Please note: The pricing may vary.

FixMe.IT Integrations

This software is compatible with various practice management tools. However, the vendor has not disclosed any specific third-party applications. Arrange a demo of FixMe.IT to discover more about its integration capabilities.

Who Is FixMe.IT For?

FixMe.IT caters to a diverse array of industries, including:

Information Technology
Automotive
Mining and Metals
Computer and Network Security
Financial Services
Logistics and Supply Chain

Is FixMe.IT Right For You?

This software represents an outstanding option for managed service providers (MSPs) and IT help desks that predominantly operate in Windows environments and are in search of a lightweight, cost-effective solution. Its unique per-seat licensing structure allows for unlimited sessions, making it exceptionally scalable for expanding teams. If your operations require dependable, high-speed connections without the complexity of extensive enterprise solutions, this software provides remarkable value. Nonetheless, cross-platform needs might restrict its effectiveness.

If you're still uncertain whether FixMe.IT suits your requirements, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkFast and reliable connection speeds

checkCost-effective per-seat pricing model

checkEasy three-step connection process

Cons

closeLacks built-in video conference capabilities

closeDoes not support Mac or Android

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Frequently Asked Questions

No, FixMe.IT does not currently offer a mobile app for technicians to conduct support sessions.

No, FixMe.IT does not have an API available.

FixMe.IT is available in English.

FixMe.IT offers a singular subscription plan for $32.50/user/month. For a custom FixMe.IT cost, contact us.

FixMe.IT is ideal for a wide range of industries and sectors, including Information Technology and Computer and Network Security, where rapid technical resolution is paramount. It also supports operational efficiency in the Automotive, Mining and Metals, and Logistics and Supply Chain sectors.

The software supports integration with multiple practice management software. However, the vendor has not specified the names of any third-party applications.

FixMe.IT offers support via email, phone, and a knowledge base.

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