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FixMe.IT

FixMe.IT provides immediate remote desktop management tailored for IT specialists. Although it does not feature built-in consoles for Mac and mobile technicians...

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FixMe.IT provides immediate remote desktop management tailored for IT specialists. Although it does not feature built-in consoles for Mac and mobile technicians...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

FixMe.IT provides immediate remote desktop management tailored for IT specialists. Although it does not feature built-in consoles for Mac and mobile technicians, its remarkable connection reliability and unlimited session capabilities stand out. This platform includes strong branding features and allows for unattended access, proving to be an economical option for teams focused on Windows environments.

Product Details

What Is FixMe.IT?

FixMe.IT is a remote desktop solution hosted in the cloud, crafted specifically for IT support teams and help desks. It empowers technicians to swiftly access remote computers for immediate support or to oversee unattended devices. With functionalities such as session recording, multi-window management, and drag-and-drop file transfers, this software streamlines the process of technical troubleshooting. It enables small to medium-sized enterprises to uphold secure and reliable connections with clients across the globe.

FixMe.IT Pricing

The application provides a single subscription option priced at $32.50 per seat per month for its users. Reach out today for a tailored FixMe.IT pricing estimate for your organization!

Please note: The pricing may vary.

FixMe.IT Integrations

This software is compatible with various practice management tools. However, the vendor has not disclosed any specific third-party applications. Arrange a demo of FixMe.IT to discover more about its integration capabilities.

Who Is FixMe.IT For?

FixMe.IT caters to a diverse array of industries, including:

  • Information Technology

  • Automotive

  • Mining and Metals

  • Computer and Network Security

  • Financial Services

  • Logistics and Supply Chain

Is FixMe.IT Right For You?

This software represents an outstanding option for managed service providers (MSPs) and IT help desks that predominantly operate in Windows environments and are in search of a lightweight, cost-effective solution. Its unique per-seat licensing structure allows for unlimited sessions, making it exceptionally scalable for expanding teams. If your operations require dependable, high-speed connections without the complexity of extensive enterprise solutions, this software provides remarkable value. Nonetheless, cross-platform needs might restrict its effectiveness.

If you're still uncertain whether FixMe.IT suits your requirements, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Fast and reliable connection speeds
  • ✔ Cost-effective per-seat pricing model
  • ✔ Easy three-step connection process

Cons

  • ✘ Lacks built-in video conference capabilities
  • ✘ Does not support Mac or Android

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, FixMe.IT does not currently offer a mobile app for technicians to conduct support sessions.

No, FixMe.IT does not have an API available.

FixMe.IT is available in English.

FixMe.IT offers a singular subscription plan for $32.50/user/month. For a custom FixMe.IT cost, contact us.

FixMe.IT is ideal for a wide range of industries and sectors, including Information Technology and Computer and Network Security, where rapid technical resolution is paramount. It also supports operational efficiency in the Automotive, Mining and Metals, and Logistics and Supply Chain sectors.

The software supports integration with multiple practice management software. However, the vendor has not specified the names of any third-party applications.

FixMe.IT offers support via email, phone, and a knowledge base.