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Formilla.com

Formilla.com empowers companies to engage website visitors by utilizing live chat, AI-driven chatbots, proactive messaging, and real-time visitor analytics. The...

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Formilla.com empowers companies to engage website visitors by utilizing live chat, AI-driven chatbots, proactive messaging, and real-time visitor analytics. The...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Formilla.com empowers companies to engage website visitors by utilizing live chat, AI-driven chatbots, proactive messaging, and real-time visitor analytics. The platform features customizable widgets as well as applications for both mobile and desktop. It also supports various beneficial integrations. Although flexible scheduling options are not yet available, it continues to be a valuable tool for small to medium-sized teams, enhancing both sales and customer support efforts.

Product Details

What Is Formilla.com?

Formilla.com serves as a robust messaging platform tailored for customer support teams, with a focus on live chat and AI-driven chatbots. Its primary advantage is the ability to deliver immediate customer assistance around the clock through ChatGPT AI, significantly enhancing team productivity. With real-time visitor tracking, agents can engage with users on critical pages, promptly addressing their concerns. Additionally, the platform's use of pre-written responses guarantees fast, consistent, and brand-aligned communication, making it an excellent choice for small to medium-sized enterprises looking to expand their customer service capabilities.

Formilla.com Pricing

The pricing structure for Formilla.com includes four distinct plans:

  • Standard: Free plan for a single chat agent

  • Premium: $17.49 per month

  • Professional: $49.99 per month

  • Growth: $74.99 per month

A 15-day free trial is also offered. You can request a customized quote from Formilla.com that aligns with your specific needs.

Please note that pricing may change over time.

Formilla.com Integrations

Formilla.com seamlessly integrates with various applications, including:

  • WordPress

  • Joomla

  • Shopify software

  • Weebly

  • Wix

  • Magento

  • OpenCart

Schedule a complimentary demo of Formilla.com to learn more about its integration features.

Who Is Formilla.com For?

This platform is well-suited for an array of industries and sectors, such as:

  • Small businesses

  • Healthcare

  • Ecommerce

  • Business services

  • Home services

  • Legal services

Is Formilla.com Right For You?

If your business demands quick and constant customer engagement, especially while on the move, Formilla.com could be an excellent choice. Its standout feature is the combination of real-time live chat alongside intelligent ChatGPT AI Bots and native mobile applications for both iOS and Android, enabling your team to respond to inquiries from virtually anywhere. Moreover, users can personalize the chat widget in any language to cater to a global clientele. With a high product rating, Formilla.com provides a dependable and customizable solution aimed at improving customer satisfaction.

If you're still considering whether Formilla.com is the best option for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Team communication improves through quick interactions
  • ✔ Notifications repeat until chats are opened
  • ✔ Easy configuration enables better client engagement

Cons

  • ✘ Integration options feel limited for some workflows
  • ✘ Visual setup guidance could be more intuitive

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Formilla.com offers an API.

Formilla.com integrates with Shopify software, OpenCart, WordPress, Magento, Wix, Weebly, and Joomla.

Yes, Formilla.com has a mobile app for Android and iOS users.

Formilla.com supports a wide range of languages, including English, Spanish, Portuguese, Italian, German, French, Polish, and more.

Formilla.com features are used across industries and sectors, including ecommerce, legal, home services, small businesses, healthcare, and business services.

Formilla.com offers four pricing plans, i.e., a free Standard plan for one chat agent, Professional at $49.99/month, Premium at $17.49/month, and Growth at $74.99/month. Contact us for a detailed Formilla.com cost breakdown for your organization today!

Formilla.com provides support through phone, live chat, email, and online form.