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FROGED

FROGED provides an integrated solution for customer communication, merging live chat, help desk functionalities, and automated messaging into a single platform....

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FROGED provides an integrated solution for customer communication, merging live chat, help desk functionalities, and automated messaging into a single platform....

Product Overview

FROGED provides an integrated solution for customer communication, merging live chat, help desk functionalities, and automated messaging into a single platform. This integration facilitates more seamless support and engagement. Although the advanced segmentation features might necessitate some technical configuration, the user-friendly tools, automation based on user behavior, and an included knowledge base position it as an excellent option for expanding teams.

Product Details

What Is FROGED?

FROGED is an all-in-one platform for customer success and support, crafted to oversee the complete user lifecycle. By merging behavioral segmentation with communication across various channels, this software empowers organizations to automate tailored onboarding processes and proactive retention initiatives. Particularly beneficial for subscription-based businesses, FROGED tackles fragmentation by consolidating interactions, aiding teams in minimizing churn while enhancing product adoption through insights driven by data and automated messaging sequences.

FROGED Pricing

The pricing for FROGED is categorized into two segments, outlined as follows:

  • Corporate: Custom pricing

  • Small & Medium:

    • Basic: $39/month

    • Starter: $106/month

    • Professional: $422/month

Request a customized price estimate for FROGED tailored to your business today!

Please note that pricing may change.

FROGED Integrations

This software facilitates integration with various systems and platforms, including:

  • Slack software

  • Google Meet

  • Jira software

  • Twilio software

  • Facebook

Watch the FROGED demo to discover more about its integration capabilities.

Who Is FROGED For?

FROGED is well-suited for a diverse array of industries and fields, such as:

  • Fintech

  • Education

  • Travel and hospitality

Is FROGED Right For You?

This platform is particularly advantageous for SaaS companies aiming to grow through product-led strategies. By bringing together customer success and behavioral marketing, FROGED assists teams in driving proactive retention efforts. Endorsed by prominent industry players like Telefónica and Amazon, it offers enterprise-level security with ISO 27001 certification alongside GDPR-compliant EU-based data storage. With its user-friendly interface, FROGED streamlines communication and support, making it an excellent option for expanding businesses.

If you still have questions about FROGED, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

analytics
live chat
workflows
api access
mobile crm
purchasing
cloud based
node editing
self service
phone support
web filtering
call recording
call scripting
contact center
issue tracking
knowledge base
sales tracking
sla management
call monitoring
canned response
case management
crm integration
data encryption
lead generation
lead management
mlops platforms
reporting audit
task management
automation tools
canned responses
customer profile
customer support
email management
order management
queue management
sales automation
security measure
speech analytics
ticketing system
activity tracking
client management
customer feedback
customer profiles
real time preview
sales forecasting
ticket management
activity dashboard
contact management
help desk software
internal ticketing
live chat software
predictive dialing
project scheduling
selfservice portal
service management
alertsnotifications
analytics reporting
automated responses
automation chatbots
automation workflow
calendar scheduling
collaboration tools
customer management
document management
email phone support
employee engagement
feedback management
firewall protection
incident management
loyalty and rewards
omnichannel support
phishing prevention
real time dashboard
reporting analytics
security compliance
self service portal
threat intelligence
vector importexport
welding and merging
workflow automation
call center software
integration with crm
inventory management
knowledge management
omni channel support
ticketing management
warehouse management
active learning tools
billing and invoicing
crm integration tools
customer segmentation
escalation management
inside sales software
it service management
multi channel support
work order management
call center management
data labeling software
deep learning software
generative ai software
opportunity management
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customer servicesupport
customizable dashboards
file sharing management
knowledge base software
real time communication
remote support software
reporting and analytics
sla management software
social media management
supply chain management
synthetic data software
task project management
ai automation governance
compliance risk controls
customer feedback survey
deal pipeline management
social media integration
vulnerability management
contact center management
customer feedback surveys
customer service software
customer support software
live chat crm integration
machine learning software
mobile payments invoicing
natural language dialogue
online portal for tenants
sales pipeline management
small business scheduling
channel initiation support
contact center outsourcing
customer feedback profiles
customer support ticketing
integrations extensibility
sales engagement platforms
account management software
ai integrated crm solutions
anti virus and anti malware
business process management
customer service automation
feedback analytics software
knowledge base self service
multi factor authentication
sales acceleration software
video surveillance software
call center queue management
call reporting and analytics
customer self service portal
integration with other tools
omnichannel support software
self service portal software
sf customer service software
task and activity management
task assignment and tracking
customer communications tools
customer feedback and surveys
deterministic execution layer
remote video support software
security audits and reporting
appointment booking management
automated appointment reminder
barcode and qr code generation
call transfer and conferencing
customer experience management
customer self service software
escalation management software
interactive voice response ivr
call center management software
collaboration and communication
content and document management
conversational support software
crm integrated support software
customer communication tracking
other customer service software
analytics and reporting software
appointment managementscheduling
automated responses and chatbots
customer feedback sla management
integration with marketing tools
analytics and analytics reporting
configuration management database
integration with third party apps
voicemail and callback management
digital customer service platforms
knowledge base self service portal
conversational intelligence software
customer relationship management crm
customer service automation software
omnichannel customer support software
multilingual customer support software
data science machine learning platforms
enterprise feedback management software
chatbots automated responses and chatbots
omnichannel support multi channel support
integration with help desk and support systems
knowledge base content creation and management

Pros

  • Omnichannel communication unifies all customer touchpoints
  • Real‑time analytics and reporting to track agent performance
  • Automation rules and saved replies help streamline support tasks

Cons

  • Limited customization of branding on chat and emails
  • May require a developer for SaaS platform integration

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, FROGED offers a dedicated mobile app for both iOS and Android.

FROGED features are used by SaaS companies, product managers, customer success teams, support agents, and marketing teams.

FROGED software is primarily available in English and provides multilingual support.

FROGED pricing is organized into two main categories. For corporate clients, pricing is customized based on specific needs. For small and medium businesses, the Basic plan costs $39/month, the Starter plan costs $106/month, and the Professional plan costs $422/month. Get a detailed FROGED cost breakdown to make an informed decision.

FROGED offers support via live chat and a dedicated help center.

Yes, FROGED offers an API.

FROGED supports integration with multiple systems and platforms, including Google Meet, Slack, Twilio, Facebook, and Jira.