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Giosg

Giosg serves as a dynamic platform for live chat and customer engagement, integrating chat, video, and automated messaging to enhance both sales and service pro...

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Giosg serves as a dynamic platform for live chat and customer engagement, integrating chat, video, and automated messaging to enhance both sales and service pro...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Giosg serves as a dynamic platform for live chat and customer engagement, integrating chat, video, and automated messaging to enhance both sales and service processes. Although certain users have mentioned constraints in customization, its straightforward setup, user-friendly tools, and interaction builder empower teams to connect with visitors effectively and drive lead generation. In summary, it consolidates conversations across multiple channels to boost responsiveness.

Product Details

What Is Giosg?

Giosg is a cloud-based platform that facilitates live chat and customer engagement. It enables businesses to connect with clients through various channels such as website chat, messaging applications, and video communications. The user-friendly interface allows for real-time discussions, customizable interaction tools, and automated chatbots, all aimed at minimizing manual efforts. With features like multichannel routing and AI-driven responses, teams can promptly engage with visitors and efficiently gather leads within a single workspace.

Giosg Pricing

The pricing plans for Giosg begin at €199.00 per year, which includes basic live chat and engagement functionalities. The subscription options are tailored for customer support and sales teams.

Request a tailored quote for Giosg pricing specific to your business today.

Note: The prices listed are obtained from third-party sources and may change.

Giosg Integrations

This software integrates seamlessly with a variety of systems and platforms, including:

  • HubSpot CRM software

  • Shopify software

  • Mailchimp

  • Microsoft Dynamics 365

  • Genesys

Watch the Giosg demo to discover more about its integration capabilities.

Who Is Giosg For?

Giosg is well-suited for numerous industries and sectors, such as:

  • E-commerce

  • Retail services

  • IT services

  • Healthcare support

  • Education services

  • Financial services

  • Telecom support

Is Giosg Right For You?

A lot of organizations find it challenging to handle fragmented customer conversations across web chat, social messaging, and video calls, which can result in lost engagement opportunities. Giosg resolves this issue by merging real-time chat, multichannel messaging, and automated interactions into a cohesive interface that aids teams in coordinating their responses and capturing leads effectively. Its straightforward implementation and user-friendly tools make it ideal for businesses that prioritize smooth customer support.

If you're still uncertain whether Giosg is the right solution for you, reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy to set up and use the interface
  • ✔ Integrates with CRM and messaging apps
  • ✔ Enables multichannel engagement workflows

Cons

  • ✘ Reporting tools lack clear flexibility
  • ✘ Advanced customization options are somewhat limited

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Giosg is available in multiple languages, including English, Finnish, and Swedish.

Giosg features are designed for businesses across multiple industries, including e-commerce, retail, IT services, healthcare, education, financial services, and telecommunications.

Yes, it does offer a dedicated mobile app.

Giosg integrates with popular platforms such as HubSpot, Shopify, Mailchimp, Microsoft Dynamics 365, and Genesys, enabling seamless connectivity across CRM, eCommerce, marketing, and customer service systems.

Giosg plans start at €199/year and offer live chat and customer engagement features. Contact us to get a personalized Giosg cost quote today!

Giosg software provides support through email and a comprehensive knowledge base.

Yes — Giosg offers API access to support custom integrations with tools and workflows.