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Glean

Glean provides a powerful enterprise search solution driven by AI, designed to assist teams in discovering, organizing, and utilizing company knowledge effectiv...

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Glean provides a powerful enterprise search solution driven by AI, designed to assist teams in discovering, organizing, and utilizing company knowledge effectiv...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Glean provides a powerful enterprise search solution driven by AI, designed to assist teams in discovering, organizing, and utilizing company knowledge effectively. Although integrating various data sources may require some time, its intuitive natural language search, customized knowledge graph, and AI assistant position it as a dependable option for enhancing team productivity and facilitating access to information.

Product Details

What Is Glean?

Glean serves as an AI-driven workplace assistant that addresses the issue of scattered information by establishing a unified search and knowledge framework. Utilizing sophisticated deep learning techniques, it indexes content from across the entire digital landscape of an organization, providing tailored results while honoring data access permissions. By streamlining the process of discovering documents, discussions, and personnel, this platform helps to break down data silos, enabling employees to concentrate on essential tasks instead of sifting through various systems for vital information.

Glean Pricing

The pricing for Glean is flexible and depends on the unique requirements of your organization. To receive a customized estimate for Glean that aligns with your needs and budget, please make a request.

Glean Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Jira software

  • Microsoft SharePoint

  • GitHub

  • Microsoft Teams

  • Slack software

To explore more about its integration capabilities, consider watching the Glean demo.

Who Is Glean For?

Glean is well-suited for a diverse array of industries and sectors such as:

  • Healthcare

  • Retail

  • Financial services

  • Government

  • Higher education

Is Glean Right For You?

This platform is particularly beneficial for large enterprises looking to consolidate fragmented knowledge and boost operational efficiency. Honored as the 2025 Google Cloud Technology Partner of the Year, Glean offers robust, secure tools that comply with SOC 2, HIPAA, and ISO 27001 standards. With endorsements from industry leaders like Databricks and Grammarly, Glean merges data unification with strict permission management, providing a secure and scalable solution for organizations handling intricate knowledge systems.

If you still have questions about Glean, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ AI‑powered assistant available wherever you work
  • ✔ Build and automate work using natural language agents
  • ✔ Personalized responses grounded in universal enterprise knowledge

Cons

  • ✘ Document tagging and updates require manual input
  • ✘ Search results can be broad, needing extra refinement

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Glean offers an API.

Glean provides flexible pricing structured around unique business demands. Get a detailed Glean cost breakdown to make an informed decision.

Glean supports integration with multiple platforms and systems, including Slack, Microsoft Teams, GitHub, Jira, and Microsoft SharePoint.

Yes, Glean offers a dedicated mobile app for both iOS and Android.

Glean offers support through live chat, a ticketing system, a knowledge base, and a dedicated help center.

Glean software supports full functionality in English, German, and Japanese, with partial support for French, Spanish, Dutch, Italian, Chinese (Simplified and Traditional), Korean, Portuguese, Turkish, Greek, Hungarian, and Croatian.

Glean features are used by knowledge workers, support teams, IT departments, product managers, and enterprise employees seeking to access and manage organizational information efficiently.