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Gleantap

Gleantap empowers B2C brands to connect with their customers through various channels such as messaging, social media, and email. Although establishing sophisti...

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Gleantap empowers B2C brands to connect with their customers through various channels such as messaging, social media, and email. Although establishing sophisti...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Gleantap empowers B2C brands to connect with their customers through various channels such as messaging, social media, and email. Although establishing sophisticated workflows may require some time, this platform consolidates campaigns, surveys, and loyalty initiatives in a single location. In summary, it serves as an effective solution for teams aiming to ensure seamless communication across diverse touchpoints.

Product Details

What Is Gleantap?

Gleantap serves as a comprehensive software tool tailored to assist B2C brands in harmonizing customer interactions throughout marketing, sales, and support divisions. It integrates various functions such as CRM, customer insights, reviews, loyalty initiatives, and front-desk assistance into one cohesive platform. With Gleantap, businesses can craft behavior-driven customer experiences and utilize real-time messaging across email, SMS, social media, along with AI-enhanced omnichannel support. This solution empowers users to enhance communication with customers, optimize internal workflows, and achieve clearer visibility into sales, onboarding, and service operations.

Gleantap Pricing

The pricing structure for Gleantap is based on several customizable plans:

  • Omnichannel Inbox - $99 per business unit per month

  • Inbox + Marketing - $198 per business unit per month

  • All-in-one - $299 per business unit per month

For a customized Gleantap pricing quote that fits your particular needs, feel free to make a request.

Please note: Pricing is subject to change.

Gleantap Integrations

This software seamlessly integrates with a variety of platforms including:

  • Shopify software

  • RingCentral Contact Center

  • Mindbody

  • Zapier software

  • Square for Retail

Consider watching a free demo of Gleantap to explore its integration capabilities further.

Who Is Gleantap For?

Gleantap is ideal for businesses of any size across multiple industries including:

  • Healthcare

  • Fitness

  • Spas and salons

  • Clubs and associations

  • Martial arts

Is Gleantap Right For You?

If you represent a B2C brand aiming to consolidate customer engagement across marketing, sales, and support channels, Gleantap offers a unified platform for managing interactions and leveraging data effectively. It facilitates real-time personalized conversations, AI-driven support, and behavior-focused customer journeys to enhance connections with your customers.

This platform is trusted by top brands engaging over 5 million customers across their operations. Gleantap centralizes CRM, reviews, loyalty programs, and front-desk tasks. If your objective is to streamline engagement and make informed decisions based on data, this solution can assist your teams in reaching those goals.

If you're still uncertain whether Gleantap is the right fit for you, our support team is available at info@softwareseekers.com to help guide your decision-making process.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Offers granular segmentation for precise targeting
  • ✔ Supports two-way conversations via multiple channels
  • ✔ Automates customer surveys and review collection

Cons

  • ✘ Some advanced features may initially overwhelm new users
  • ✘ High-volume inboxes may need team oversight

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Gleantap’s AI‑chatbot supports over 20 languages, including English.

Yes, Gleantap offers a mobile app.

Yes, Gleantap offers an API.

Gleantap offers support through live chat, email, and a knowledge base.

Gleantap integrates with apps, such as Shopify, Square, Zapier, and Mindbody.

Gleantap features are used by businesses across a wide range of industries and sectors, including healthcare, spas and salons, and fitness.

The vendor offers three pricing plans: Omnichannel Inbox ($99/business unit/month), Inbox + Marketing ($198/business unit/month), and All-in-one ($299/business unit/month). Request a personalized Gleantap price plan for your organization today!