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goDeskless

star star star star star 0.0 (0 reviews) | Customer Service Software · Automated Appointment Reminder

Enhance customer service with goDeskless, the field service management software that boosts resolution speed and first-time fix rates for deskless operations.

Product Overview

The goDeskless software offers an extensive solution for managing field services, enhancing customer service quality by speeding up resolution times and improving the first-time fix rate. Although the support documentation might not encompass every possible scenario, the platform's ability to provide real-time insights and robust scheduling makes its adoption worthwhile. In summary, goDeskless turns deskless operations into a valuable tool for boosting customer satisfaction.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkFacilitated increase in first-time fix rate
checkDelivers faster time to resolution
checkProvides real-time asset tracking and visibility
Cons
closeSome users have requested improvements in the interface
closeMight require initial training for better software adoption
User Reviews
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Frequently Asked Questions
goDeskless offers support through resource center, chatbot, phone, and contact form.
The software supports integration with multiple CRM and asset management platforms.
Yes, goDeskless offers an API.
goDeskless is primarily available in English.
Yes, goDeskless has mobile apps for Android and iOS.
Typical users include industries like utilities and energy, construction, manufacturing, healthcare, retail, public sector, and telecommunications.
The goDeskless price is based on three plans: Starter ($49/user/month), Professional ($89/user/month), and Enterprise ($129/user/month). Request a personalized goDeskless pricing quote for your business.
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