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Goodays

Goodays empowers businesses to enhance their connections with customers by offering a cohesive platform for gathering feedback, insights powered by artificial i...

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Goodays empowers businesses to enhance their connections with customers by offering a cohesive platform for gathering feedback, insights powered by artificial i...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Goodays empowers businesses to enhance their connections with customers by offering a cohesive platform for gathering feedback, insights powered by artificial intelligence, and immediate interaction across various channels. Although the amount of reviews relies on customer involvement, the tools provided facilitate significant enhancements. In general, it is ideal for retailers with multiple locations and service-oriented companies aiming to boost customer satisfaction.

Product Details

What Is Goodays?

Goodays is a comprehensive platform for managing customer experiences, aimed at organizations that wish to enhance satisfaction, retention, and overall performance across various touchpoints. It consolidates feedback, facilitates omnichannel assessment, and empowers teams to connect with customers effectively through insights, AI support, and monitoring of online reputation. This software aids businesses in pinpointing areas that need enhancement, prioritizing tasks, and improving their digital visibility, providing a methodical way to enhance the customer journey.

Goodays Pricing

The pricing for Goodays depends on the size of your organization, budgetary constraints, and specific needs. To receive a customized quote for Goodays that aligns with your particular requirements, please reach out.

Goodays Integrations

Goodays offers smooth integration with a variety of platforms including Google, Tripadvisor, and WhatsApp. You can view a complimentary demo of Goodays to discover more about its integration capabilities.

Who Is Goodays For?

This platform serves multiple industries, such as:

  • Banking

  • DIY, home and garden

  • Electrical and building materials

  • Fashion

  • Grocery

  • Automotive

  • Optical

Is Goodays Right For You?

If your organization aims to boost customer satisfaction and loyalty across various touchpoints, Goodays provides an AI-enhanced customer experience management platform utilized by companies like E.Leclerc, Domino’s Pizza, Crédit Agricole, Kingfisher, Rexel, and EssilorLuxottica. It fosters unified listening, engagement, analysis, and reputation management efforts to ensure teams remain attuned to customer needs.

Goodays could be an excellent choice for businesses looking to rally their teams around customer-focused initiatives, track performance in real-time, and build loyalty through informed actions.

Still uncertain if Goodays is the right choice for your business? Our support team is available at info@softwareseekers.com to assist you in making the best decision.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Interface feels intuitive and easy to navigate
  • ✔ Collaboration features support efficient team communication daily
  • ✔ Real-time alerts help address feedback concerns promptly

Cons

  • ✘ Support documentation may not cover all scenarios
  • ✘ Performance can be slow under load/peak hours

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Goodays offers an API.

Yes, Goodays offers a dedicated mobile application for iOS and Android devices.

Goodays software supports English and French.

Goodays pricing varies based on your organization's requirements and budget. Request a detailed Goodays price breakdown for your organization today.

Goodays serves a broad range of industries, including banking, DIY and home and garden, electrical and building materials, fashion, grocery, automotive, and optical sectors.

Goodays offers support through an online contact form, a knowledge base, e-books, webinars, blog, phone, and email.

Goodays integrates with multiple external platforms, including Google, Tripadvisor, and WhatsApp.