logo

GotLiveChat

GotLiveChat offers instant live chat solutions for websites, catering to both customer service and sales needs. It features a user-friendly operator console, pr...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

GotLiveChat offers instant live chat solutions for websites, catering to both customer service and sales needs. It features a user-friendly operator console, pr...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

GotLiveChat offers instant live chat solutions for websites, catering to both customer service and sales needs. It features a user-friendly operator console, proactive chat prompts, and analytics for visitor engagement. While some users have mentioned sporadic technical issues and a lack of extensive customization options, the responsive support team and straightforward setup process ensure that interactions remain smooth. In general, this tool is ideal for dynamic support teams.

Product Details

What Is GotLiveChat?

GotLiveChat is a cloud-based live chat solution that facilitates real-time connections between website visitors and support or sales representatives. Tailored for small to medium-sized businesses, it provides an operator console for handling multiple chats, proactive invitations to engage users, pre-written responses to enhance reply speed, and visitor tracking with analytics to enable teams to address key inquiries swiftly.

GotLiveChat Pricing

The company offers the following pricing option:

  • Hosted Chat: $9.95/month

Request a customized GotLiveChat pricing estimate for your organization today.

Please note that prices may vary.

GotLiveChat Integrations

The vendor has not disclosed detailed information regarding integration capabilities of the software. Schedule a complimentary GotLiveChat demonstration to discover more about its integration options.

Who Is GotLiveChat For?

GotLiveChat is ideal for various industries and sectors, such as:

  • E-commerce

  • Web hosting

  • IT services

  • Education

  • Financial services

  • Automotive

  • Retail

Is GotLiveChat Right For You?

If your website faces challenges in converting visitors or responding quickly to customer inquiries, GotLiveChat can help by facilitating immediate and relevant conversations along with proactive engagement. Its key features — including an operator console, proactive invitations, and visitor analytics — are particularly beneficial for e-commerce and service-oriented websites that require rapid lead qualification and problem resolution. Security aspects like encrypted chats are highlighted in product descriptions.

If you're still uncertain whether GotLiveChat is the perfect choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Provide an easy-to-use operator console
  • ✔ Support proactive chat invitations for engagement
  • ✔ Offer responsive customer support and resources

Cons

  • ✘ Limited automation and customization options
  • ✘ Occasional technical glitches or chat hangs

Price

Professional

$9.95

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with GotLiveChat.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

.The vendor offers a single pricing plan: Hosted Chat at $9.95/month. Contact us to request a personalized GotLiveChat cost quote based on your institution's requirements.

No, GotLiveChat does not offer an API.

The platform provides support via chat and phone, plus help guides and video tutorials.

No, the software does not have a dedicated mobile.

The software supports English only.

Typical users include e-commerce, web hosting, IT services, education, financial services, automotive, and retail businesses.

The vendor has not provided specific information regarding the software’s integration capabilities.