GotLiveChat

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance your customer support with GotLiveChat's real-time chat, intuitive console, and proactive invitations for efficient interactions.

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Product Overview

GotLiveChat offers instant live chat solutions for websites, catering to both customer service and sales needs. It features a user-friendly operator console, proactive chat prompts, and analytics for visitor engagement. While some users have mentioned sporadic technical issues and a lack of extensive customization options, the responsive support team and straightforward setup process ensure that interactions remain smooth. In general, this tool is ideal for dynamic support teams.

Product Details

What Is GotLiveChat?

GotLiveChat is a cloud-based live chat solution that facilitates real-time connections between website visitors and support or sales representatives. Tailored for small to medium-sized businesses, it provides an operator console for handling multiple chats, proactive invitations to engage users, pre-written responses to enhance reply speed, and visitor tracking with analytics to enable teams to address key inquiries swiftly.

GotLiveChat Pricing

The company offers the following pricing option:

Hosted Chat: $9.95/month

Request a customized GotLiveChat pricing estimate for your organization today.

Please note that prices may vary.

GotLiveChat Integrations

The vendor has not disclosed detailed information regarding integration capabilities of the software. Schedule a complimentary GotLiveChat demonstration to discover more about its integration options.

Who Is GotLiveChat For?

GotLiveChat is ideal for various industries and sectors, such as:

E-commerce
Web hosting
IT services
Education
Financial services
Automotive
Retail

Is GotLiveChat Right For You?

If your website faces challenges in converting visitors or responding quickly to customer inquiries, GotLiveChat can help by facilitating immediate and relevant conversations along with proactive engagement. Its key features — including an operator console, proactive invitations, and visitor analytics — are particularly beneficial for e-commerce and service-oriented websites that require rapid lead qualification and problem resolution. Security aspects like encrypted chats are highlighted in product descriptions.

If you're still uncertain whether GotLiveChat is the perfect choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

cancel Analytics

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Pros & Cons

Pros

checkProvide an easy-to-use operator console

checkSupport proactive chat invitations for engagement

checkOffer responsive customer support and resources

Cons

closeLimited automation and customization options

closeOccasional technical glitches or chat hangs

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Frequently Asked Questions

.The vendor offers a single pricing plan: Hosted Chat at $9.95/month. Contact us to request a personalized GotLiveChat cost quote based on your institution's requirements.

No, GotLiveChat does not offer an API.

The platform provides support via chat and phone, plus help guides and video tutorials.

No, the software does not have a dedicated mobile.

The software supports English only.

Typical users include e-commerce, web hosting, IT services, education, financial services, automotive, and retail businesses.

The vendor has not provided specific information regarding the software’s integration capabilities.

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