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Grasshopper

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Effortlessly manage calls, texts, and voicemails with Grasshopper's cloud-based virtual phone system, designed for small businesses and entrepreneurs.

Product Overview

Grasshopper provides a virtual phone system hosted in the cloud, designed to assist small enterprises and entrepreneurs in effectively handling calls, texts, and voicemails. While some users have noted intermittent call quality problems, the platform's straightforward installation, dedicated business numbers, and auto-attendant functionalities position it as a dependable option for professional communication.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
check_circle Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkProfessional business phone number without extra hardware
checkVoicemail transcription saves time on messages
checkMultiple numbers and extensions support business growth
Cons
closeCustomer support response times may vary
closeCopy-pasting often does not work properly in chat feature
User Reviews
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Frequently Asked Questions
Grasshopper integrates with Skype for Business and Google Voice.
Grasshopper price starts at $18/month with the True Solo plan, followed by the Solo Plus plan at $32/month, and the Small Business plan at $70/month, offering scalable options to suit different business sizes and communication needs. Get a detailed Grasshopper cost breakdown to make an informed decision.
Yes, Grasshopper offers a dedicated mobile app for both iOS and Android.
Grasshopper software primarily supports English.
Information about an API is currently unspecified by the vendor.
Grasshopper features are used by solopreneurs, small business owners, consultants, marketing agencies, eCommerce sellers, and service-based professionals seeking professional business communication.
Grasshopper offers support via a knowledge base, free training, community forums, and an online contact form.
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