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Guestmeter

Guestmeter is designed to assist hospitality enterprises in enhancing the customer experience through automated feedback gathering and service recovery processe...

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Guestmeter is designed to assist hospitality enterprises in enhancing the customer experience through automated feedback gathering and service recovery processe...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Guestmeter is designed to assist hospitality enterprises in enhancing the customer experience through automated feedback gathering and service recovery processes. Although it mainly targets hotels and resorts, some minor adjustments might be necessary for its use in different service sectors. In general, it serves as a vital resource for businesses of any scale aiming to boost guest satisfaction.

Product Details

What Is Guestmeter?

Guestmeter is a specialized software designed to enhance customer service within the hospitality sector. It enables businesses to effectively collect guest feedback, address concerns on the spot, and improve operational processes. The platform features automation for guest experiences to facilitate communication and includes a hotel QR code survey option to gather crucial insights at significant moments during the customer journey. By responding promptly to feedback, businesses can take charge of their reputation and boost repeat bookings.

Guestmeter Pricing

The pricing plans for Guestmeter are structured as follows:

  • SMALL PLAN: $79/month

  • MEDIUM PLAN: $99/month

  • LARGE PLAN: $119/month

Contact us for a tailored Guestmeter pricing quote for your organization!

Please note that prices may vary.

Guestmeter Integrations

Guestmeter can seamlessly integrate with these tools and platforms:

  • Zapier software

  • Stayntouch PMS

  • Mews

  • Cloudbeds

  • HotelRunner

  • SiteMinder

Schedule a complimentary demo of Guestmeter to discover more about integration options.

Who Is Guestmeter For?

This software is perfect for:

  • Hotels

  • Restaurants

  • Guesthouses

  • Tour and attraction companies

  • Car rentals

Is Guestmeter Right For You?

Guestmeter comes highly recommended for businesses in the hospitality and service industries that focus on delivering exceptional customer service, leading to tangible improvements in guest satisfaction. Its unique emphasis on guest feedback, automation, and reputation management makes it a standout solution among competitors. The platform has also received accolades for its usability from FinancesOnline, making it an attractive option for businesses.

If you're still unsure whether Guestmeter is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Helps improve guest satisfaction
  • ✔ Provides a user-friendly interface
  • ✔ Excellent customer support

Cons

  • ✘ Documentation gaps may hinder user workflows
  • ✘ Constant updates may reduce feature adaptation

Price

Professional

$79.00

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Guestmeter features support businesses, like hotels, restaurants, guesthouses, tour and attraction companies, and car rentals.

No, Guestmeter does not offer a dedicated mobile app.

Guestmeter offers support via email. Users can also fill out an online form to get in touch with the team.

Guestmeter integrates with Zapier software, Stayntouch PMS, Mews, Cloudbeds, HotelRunner, and SiteMinder software.

Yes, Guestmeter does offer an API.

Guestmeter supports the English language.

Guestmeter offers three pricing plans: SMALL PLAN ($79/month), MEDIUM PLAN ($99/month), and LARGE PLAN ($119/month). Receive a personalized Guestmeter cost estimate specific to your organization.