Guestmeter

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Elevate guest satisfaction with Guestmeter, the essential tool for hospitality businesses to automate feedback collection and enhance service recovery.

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Product Overview

Guestmeter is designed to assist hospitality enterprises in enhancing the customer experience through automated feedback gathering and service recovery processes. Although it mainly targets hotels and resorts, some minor adjustments might be necessary for its use in different service sectors. In general, it serves as a vital resource for businesses of any scale aiming to boost guest satisfaction.

Product Details

What Is Guestmeter?

Guestmeter is a specialized software designed to enhance customer service within the hospitality sector. It enables businesses to effectively collect guest feedback, address concerns on the spot, and improve operational processes. The platform features automation for guest experiences to facilitate communication and includes a hotel QR code survey option to gather crucial insights at significant moments during the customer journey. By responding promptly to feedback, businesses can take charge of their reputation and boost repeat bookings.

Guestmeter Pricing

The pricing plans for Guestmeter are structured as follows:

SMALL PLAN: $79/month
MEDIUM PLAN: $99/month
LARGE PLAN: $119/month

Please note that prices may vary.

Guestmeter Integrations

Guestmeter can seamlessly integrate with these tools and platforms:

Zapier software
Stayntouch PMS
Mews
Cloudbeds
HotelRunner
SiteMinder

Schedule a complimentary demo of Guestmeter to discover more about integration options.

Who Is Guestmeter For?

This software is perfect for:

Hotels
Restaurants
Guesthouses
Tour and attraction companies
Car rentals

Is Guestmeter Right For You?

Guestmeter comes highly recommended for businesses in the hospitality and service industries that focus on delivering exceptional customer service, leading to tangible improvements in guest satisfaction. Its unique emphasis on guest feedback, automation, and reputation management makes it a standout solution among competitors. The platform has also received accolades for its usability from FinancesOnline, making it an attractive option for businesses.

If you're still unsure whether Guestmeter is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkHelps improve guest satisfaction

checkProvides a user-friendly interface

checkExcellent customer support

Cons

closeDocumentation gaps may hinder user workflows

closeConstant updates may reduce feature adaptation

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Frequently Asked Questions

Guestmeter features support businesses, like hotels, restaurants, guesthouses, tour and attraction companies, and car rentals.

No, Guestmeter does not offer a dedicated mobile app.

Guestmeter offers support via email. Users can also fill out an online form to get in touch with the team.

Guestmeter integrates with Zapier software, Stayntouch PMS, Mews, Cloudbeds, HotelRunner, and SiteMinder software.

Yes, Guestmeter does offer an API.

Guestmeter supports the English language.

Guestmeter offers three pricing plans: SMALL PLAN ($79/month), MEDIUM PLAN ($99/month), and LARGE PLAN ($119/month). Receive a personalized Guestmeter cost estimate specific to your organization.

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