GuestTouch

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Elevate guest experiences with GuestTouch's automated messaging and AI-driven review management, designed to enhance engagement and streamline feedback.

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Product Overview

GuestTouch provides a platform focused on guest interaction and managing online reputation for hotels. This tool streamlines messaging, gathers reviews, and improves the overall experience for guests. Although the initial configuration might take some time, its comprehensive messaging capabilities, AI-driven review handling, and tools for guest feedback position it as a dependable choice for contemporary hoteliers.

Product Details

What Is GuestTouch?

GuestTouch serves as a comprehensive platform designed to enhance guest experiences, allowing properties to upgrade their operations without the need for complicated setups. It merges features such as automated guest communication, reputation oversight, and digital concierge services into one easy-to-use dashboard. By enabling smooth interactions via preferred messaging channels like SMS and WhatsApp, this platform aids hotels in boosting staff productivity, garnering more favorable reviews, and enriching the guest experience from the moment they book until after they leave.

GuestTouch Pricing

The pricing structure for GuestTouch encompasses several plans:

Reputation Platform: $90/month
Reputation Platform with Managed Response: $99/month
Guest Messaging Platform: $95/month
Guest Journey Emails: $60/month

Request a tailored price estimate for your business from GuestTouch today!

Please note: Pricing may vary.

GuestTouch Integrations

This software seamlessly connects with various systems and platforms, including:

Autoclerk
HotelKey
SiteMinder
Cohosting
Happyhotel

Watch the GuestTouch demo to discover more about its integration capabilities.

Who Is GuestTouch For?

GuestTouch is perfectly suited for a diverse array of property types and sectors within hospitality, such as:

Independent hotels
Vacation rentals
Boutique hotels
Resorts and lodges
Bed and breakfasts
Serviced apartments
Hotel management groups

Is GuestTouch Right For You?

This platform is particularly beneficial for independent hotels and vacation rentals that are in search of scalable tools for enterprise-level engagement. Recognized in CIO Review’s list of '20 Most Promising Travel & Hospitality Tech Solution Providers,' GuestTouch prioritizes data security through compliance with GDPR regulations and AWS hosting. With endorsements from brands like Lexen Hotel, its AI-driven automation and no-app messaging capabilities lessen operational burdens while fostering revenue growth alongside a combination of compliance, innovation, and user-friendliness.

If you still have questions about GuestTouch, feel free to reach out to us at info@softwareseekers.com for further assistance.

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Pros & Cons

Pros

checkCentralizes all guest reviews in single dashboard

checkEnables automated guest messaging via SMS, WhatsApp, and email

checkSupports multilingual messaging and global guest communication

Cons

closeSome advanced features may require third-party integrations to function

closeCustomer support response times may vary

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Frequently Asked Questions

GuestTouch software is primarily available in English and supports more than 100 languages for guest communication and staff messaging.

Yes, GuestTouch offers a dedicated mobile app.

GuestTouch provides support via phone, email, WhatsApp, and live chat.

GuestTouch offers several pricing plans, including the Reputation Platform at $90/month, the Reputation Platform with Managed Response at $99/month, the Guest Messaging Platform at $95/month, and Guest Journey Emails at $60/month. Get a detailed GuestTouch cost breakdown to make an informed decision.

GuestTouch features are used by independent hotels, boutique hotels, vacation rentals, resorts and lodges, bed and breakfasts, serviced apartments, and hotel management groups.

Information about an API is currently unspecified by the vendor.

GuestTouch supports integration with multiple systems and platforms, including HotelKey, SiteMinder, Happyhotel, Cohosting, and Autoclerk.

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