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Hakema

Hakema serves as a comprehensive customer service solution designed to streamline online bookings and gather customer feedback, ultimately boosting engagement a...

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Hakema serves as a comprehensive customer service solution designed to streamline online bookings and gather customer feedback, ultimately boosting engagement a...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Hakema serves as a comprehensive customer service solution designed to streamline online bookings and gather customer feedback, ultimately boosting engagement and satisfaction levels. Although the platform may experience sluggishness during high demand, it facilitates marketing campaigns through social media and email, while also fostering customer loyalty with automated reminders.

Product Details

What Is Hakema?

Hakema is a comprehensive cloud-based platform designed for customer service, facilitating online bookings, managing customer data, executing marketing campaigns, and gathering feedback all within one system. It seamlessly supports scheduling through web, mobile, and social media channels, enabling businesses to monitor bookings and customer interactions effectively. The reporting dashboards of the platform offer valuable insights into service trends, booking patterns, and customer engagement metrics, assisting teams in refining their operations. Additionally, it automates tasks such as promotions, loyalty programs, and review solicitation to enhance client relationships and improve service standards.

Hakema Pricing

The pricing for Hakema is structured around the following plans:

  • Starter Plan: €24/month

  • Lite Plan: €54/month

  • Plus Plan: €84/month

  • Enterprise Plan: custom pricing

Receive a tailored Hakema pricing plan that aligns with your business needs and budget.

Please note that prices may change over time.

Hakema Integrations

The vendor has not disclosed information regarding third-party integrations for this software. To explore the software's functionalities further, consider scheduling a Hakema demonstration.

Who Is Hakema For?

Hakema is ideal for various types of businesses, including:

  • Salons

  • Spas

  • Massage parlors

  • Pet services

  • Kitchen and bathroom services

  • Tattoo services

Is Hakema Right For You?

This software is designed for businesses looking to simplify their booking processes, enhance customer interaction, and increase marketing efficiency. It allows scheduling through multiple platforms while also capturing feedback and reviews to elevate service quality. The system further automates reminders and loyalty initiatives to help retain clients.

If you are still uncertain whether Hakema meets your needs, feel free to reach out to our customer support at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✔ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automates review collection
  • ✔ Enhances customer retention via reminders
  • ✔ Provides loyalty program automation
  • ✔ Offers multi-channel accessibility

Cons

  • ✘ Updates may slow down implementation time
  • ✘ Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Hakema software supports English and Finnish.

Yes, Hakema does offer an API.

No, Hakema does not offer a mobile app.

The vendor offers customized pricing plans according to different business needs. It offers a Starter Plan at €24/month, a Lite Plan at €54/month, a Plus Plan at €84/month, and an Enterprise Plan that provides customized pricing. Get a customized Hakema cost breakdown for your business today.

The vendor has not provided details about third-party integrations for this software.

The typical users of Hakema include businesses like salons, spas, massage parlors, pet services, kitchen and bathroom services, and tattoo services.

Hakema offers support through a knowledge base.