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HaloPSA

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Streamline your IT operations with HaloPSA's comprehensive service desk management, ensuring faster ticket resolution and improved service quality.

Product Overview

HaloPSA provides a robust solution for managing service desk operations, bringing together ticketing and client communications to enhance resolution speed. This platform effectively shortens response times while elevating the quality of service. While the initial setup requires careful consideration, its extensive features offer immediate benefits. In summary, HaloPSA is distinguished by its ability to streamline IT processes.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkTracks accurate billable hours
checkAutomatically sends renewal alerts
checkCentralizes ticket management processes
Cons
closeRequires adjustments in the workflow
closeRequires conducting asset audits
User Reviews
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Frequently Asked Questions
Yes, HaloPSA provides API access.
HaloPSA offers ticket-based and community support options.
HaloPSA pricing starts at $85/month for 15 agents, increases with additional agents, and includes a 30-day free trial. Get a personalized HaloPSA cost estimate.
HaloPSA integrates with tools such as Atera, Avalara, and SolarWinds.
Yes, HaloPSA offers a mobile app.
HaloPSA primarily serves education and healthcare providers.
HaloPSA supports multiple languages, including English, French, and Chinese.
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