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HaloPSA

HaloPSA provides a robust solution for managing service desk operations, bringing together ticketing and client communications to enhance resolution speed. This...

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HaloPSA provides a robust solution for managing service desk operations, bringing together ticketing and client communications to enhance resolution speed. This...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

HaloPSA provides a robust solution for managing service desk operations, bringing together ticketing and client communications to enhance resolution speed. This platform effectively shortens response times while elevating the quality of service. While the initial setup requires careful consideration, its extensive features offer immediate benefits. In summary, HaloPSA is distinguished by its ability to streamline IT processes.

Product Details

What Is HaloPSA?

HaloPSA is a cloud-driven platform for professional services automation, specifically tailored for managed Information Technology (IT) service providers. It consolidates ticket management to address issues promptly, ensuring that service level agreements (SLAs) are met without unnecessary delays. This system keeps track of assets to avert interruptions and effectively illustrates dependencies. Organizations gain from streamlined operations that minimize silos and foster growth by facilitating precise time tracking for improved resource management.

HaloPSA Pricing

HaloPSA features a versatile subscription model that adjusts according to the number of agents. Plans begin at $85 per month for 15 agents, with prices rising as more agents are incorporated. A 30-day free trial allows potential users to assess the platform's capabilities.

Request a customized pricing quote for your business regarding HaloPSA today!

Please note: The pricing may change over time.

HaloPSA Integrations

This software can integrate with various systems and platforms, including:

  • Avalara

  • Atera

  • BillingBot

  • SolarWinds

Schedule a demo of HaloPSA to discover more about its functionalities.

Who Is HaloPSA For?

HaloPSA is suitable for a diverse array of industries and sectors, such as:

  • Healthcare

  • Financial services

  • Education

  • Retail

  • Government

Is HaloPSA Right For You?

If you are in search of a cohesive platform to manage service requests, HaloPSA effectively addresses fragmented ticketing and enhances visibility into client requirements through centralized tools. It resolves delays in issue resolution and eliminates asset blind spots to guarantee dependable service delivery. The platform complies with GDPR standards via data isolation and encryption, while its security features safeguard sensitive data during growth phases accommodating up to thousands of users.

If you still have doubts about whether HaloPSA is the right choice for you, reach out to our customer support team at info@softwareseekers.com, and they will assist you in making an informed decision.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Tracks accurate billable hours
  • ✔ Automatically sends renewal alerts
  • ✔ Centralizes ticket management processes

Cons

  • ✘ Requires adjustments in the workflow
  • ✘ Requires conducting asset audits

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, HaloPSA provides API access.

HaloPSA offers ticket-based and community support options.

HaloPSA pricing starts at $85/month for 15 agents, increases with additional agents, and includes a 30-day free trial. Get a personalized HaloPSA cost estimate.

HaloPSA integrates with tools such as Atera, Avalara, and SolarWinds.

Yes, HaloPSA offers a mobile app.

HaloPSA primarily serves education and healthcare providers.

HaloPSA supports multiple languages, including English, French, and Chinese.