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Helpfruit

Helpfruit is an intelligent self-service platform that leverages artificial intelligence to manage common inquiries across both web and social media channels. A...

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Helpfruit is an intelligent self-service platform that leverages artificial intelligence to manage common inquiries across both web and social media channels. A...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Helpfruit is an intelligent self-service platform that leverages artificial intelligence to manage common inquiries across both web and social media channels. Although there are some minor design constraints, these arise from decisions made within the organization. The system provides precise, AI-generated responses and is capable of forwarding more complex issues to human agents when required.

Product Details

What Is Helpfruit?

Helpfruit is a groundbreaking omnichannel AI chatbot solution that transforms the landscape of customer support by delivering quick and precise responses across various platforms, including Instagram, WhatsApp, Facebook Messenger, and the web. It leverages the GPT-powered Knowledge Juicer to convert existing content into a safeguarded knowledge base, which can reduce support ticket volume by as much as 80%. Helpfruit also combines self-service help pages with live chat options, ensuring that customers receive timely assistance.

Helpfruit Pricing

The starting price for Helpfruit is $149 per month. This basic package, referred to as Starter, is perfect for smaller teams. The additional pricing tiers for the software include:

  • Standard Plan – $499/month

  • Premium Plan – $679/month

For a comprehensive breakdown of Helpfruit's costs, review the available plans to find the one that suits your requirements best.

Please note that pricing may vary.

Helpfruit Integrations

This software allows integration with several systems and platforms such as:

  • Zendesk

  • Microsoft Dynamics 365

  • Slack

  • Zapier

Check out the Helpfruit demo to discover more about its integration capabilities.

Who Is Helpfruit For?

The Helpfruit software caters to a diverse array of industries, including:

  • E-commerce and retail

  • Customer support and service teams

  • SaaS and technology firms

  • Financial services

Is Helpfruit Right For You?

If your aim is to significantly decrease support tickets and expand your customer service reach to social media channels, then Helpfruit could be an ideal solution. Its key feature is the secure, GPT-powered Knowledge Juicer, which swiftly converts your current documents into a dependable knowledge base free from inaccuracies and compliant with ISO27001 standards. This makes it particularly suitable for businesses looking to scale their support operations while preserving quality, security, and a smooth omnichannel experience for their customers.

If you are still uncertain whether Helpfruit is the right choice for you, reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✔ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✔ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✔ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✔ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Monitoring conversations was effortless with easily editable knowledge base updates
  • ✔ Tool saved significant time by handling many repeated customer questions
  • ✔ Digital employee handled increased demand without adding new staff resources
  • ✔ Analytics provided valuable insights into customer interactions and behavior patterns
  • ✔ Solution activated quickly with smooth onboarding and simple monthly billing options
  • ✔ Bot fully manageable by business teams without requiring technical involvement

Cons

  • ✘ Lacked a free version for testing before purchasing the software Desired additional functionalities to expand capability beyond existing features offered
  • ✘ Few conversations sent incomplete messages requiring extra manual follow-ups

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Helpfruit provides Data APIs and plugins for secure, seamless integration with third-party CRM systems.

Typical users are customer support, content, and social media managers in mid-to-large businesses, especially in high-volume industries like e-commerce and SaaS prioritizing self-service and omnichannel support.

No, Helpfruit has no mobile app but works fully on mobile browsers.

Helpfruit supports key integrations including Microsoft SharePoint, Zendesk, Microsoft Dynamics, and Slack, in addition to social channels like Facebook Messenger and WhatsApp.

Helpfruit primarily supports English but offers AI-driven multilingual translation for global customer communication.

Helpfruit offers subscription plans: Starter $149/month, Standard $499/month, Premium $679/month. Review the Helpfruit price breakdown to choose the best plan.

Helpfruit primarily offers online support via its own comprehensive help pages and knowledge base.