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HelpOnClick

HelpOnClick provides live chat and help-desk software, enabling businesses to engage with website visitors in real-time. Although the reporting capabilities may...

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HelpOnClick provides live chat and help-desk software, enabling businesses to engage with website visitors in real-time. Although the reporting capabilities may...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

HelpOnClick provides live chat and help-desk software, enabling businesses to engage with website visitors in real-time. Although the reporting capabilities may not be as extensive as some would prefer, the platform's straightforward setup, customizable features, and the integration of chat with help-desk services make it a dependable choice for small to medium-sized enterprises aiming for effective customer support.

Product Details

What Is HelpOnClick?

HelpOnClick is a sophisticated live chat and help-desk solution that enables businesses to convert passive website visitors into active leads through real-time engagement and monitoring. By combining live chat functionality with help-desk ticketing, the software ensures that every customer inquiry is addressed. Notable features include a 24/7 Virtual Agent for automated assistance, powerful mobile applications for managing operations remotely, and comprehensive integrations with leading e-commerce platforms and Customer Relationship Management (CRM) systems, all aimed at boosting sales conversions and optimizing support processes.

HelpOnClick Pricing

HelpOnClick provides various pricing plans:

  • Free: $00.00

  • Silver: $12.99/agent/month

  • Gold: $19.99/agent/month

  • Platinum: $49.99/agent/month

Request a customized HelpOnClick pricing quote tailored to your business today!

Please note: Pricing is subject to change.

HelpOnClick Integrations

The software seamlessly integrates with numerous systems and platforms, including:

  • Zoho CRM Software

  • Highrise

  • Salesforce

  • Magento

  • PrestaShop

Watch the HelpOnClick demo to discover more about its integration capabilities.

Who Is HelpOnClick For?

HelpOnClick caters to a diverse array of businesses and organizations, such as:

  • Small to medium-sized enterprises

  • E-commerce businesses

  • Real estate firms

  • Automotive dealerships

  • Educational institutions

  • Healthcare organizations

Is HelpOnClick Right For You?

If you're in need of a customer support tool that offers easy installation and real-time interaction, HelpOnClick might be the perfect fit. Its Virtual Agent keeps the lines of communication open even when operators are not available, while SSL encryption aligned with GDPR practices ensures secure data management. Trusted by institutions like Concordia University, it provides a reliable solution for teams looking for straightforward and effective live chat support.

If you still have questions about HelpOnClick, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy to install via copy-and-paste embedding
  • ✔ Real-time live chat with visitor tracking enabled
  • ✔ Supports a 24/7 Virtual Agent for off-hours chats

Cons

  • ✘ Limited customization for chat functionalities
  • ✘ Could benefit from additional advanced features

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, HelpOnClick offers a dedicated mobile app for both iOS and Android.

Yes, HelpOnClick offers an API.

HelpOnClick price starts at $0.00 for the Free plan. Paid plans include Silver at $12.99/agent/month, Gold at $19.99/agent/month, and Platinum at $49.99/agent/month. Get a detailed HelpOnClick cost breakdown to make an informed decision.

HelpOnClick features are used by small to medium-sized businesses, e-commerce retailers, real estate agencies, automotive dealerships, educational institutions, and healthcare providers.

HelpOnClick software supports 20 languages, including English, Spanish, French, German, Chinese, Japanese, Arabic, Russian, Italian, Portuguese, and more.

HelpOnClick supports integration with multiple systems and platforms, including Salesforce, Magento, Zoho CRM, PrestaShop, and Highrise.

HelpOnClick offers support via phone, online contact form, help guides, and FAQs.