Hipporello Service Desk

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Streamline your customer and employee support with Hipporello Service Desk, transforming task management platforms into a centralized ticketing system.

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Product Overview

Hipporello Service Desk serves as a comprehensive Service Desk Software that transforms your current task management systems into unified ticketing solutions for both customers and employees. Although there is room for enhancement in the formatting of features related to form entries, its strength lies in unifying communication across well-known platforms like Trello, Notion, Asana, or Jira, thus reducing the need to switch between different tools.

Product Details

What Is Hipporello Service Desk?

Hipporello Service Desk is a cloud-driven solution that aims to convert platforms such as Trello, Notion, Asana, and Jira into robust help and service desks. It operates by capturing requests from outside sources—whether submitted through custom forms or email—and seamlessly transforming them into tasks or tickets within the selected platform of the team. This system promotes two-way communication, enabling agents to engage with customers and internal users directly from the task card. Additionally, it helps maintain all interactions in one place for effective management across various applications, including IT support, customer service, and human resources.

Hipporello Service Desk Pricing

The pricing structure for Hipporello Service Desk includes the following options for Trello, Notion, and Asana:

Free
Premium: $10 per agent per month
Enterprise: Custom pricing

Request a tailored quote for Hipporello Service Desk pricing that fits your business needs today!

Please note: Pricing is subject to change.

Hipporello Service Desk Integrations

This software allows integration with various systems and platforms, including:

Trello
Notion software
Asana software
Jira software

Watch the Hipporello Service Desk demo to discover more about its integration capabilities.

Who Is Hipporello Service Desk For?

Hipporello Service Desk is well-suited for a diverse array of industries and sectors, such as:

Information Technology (IT)
Human Resources (HR)
Customer support
Marketing teams
Non-profit organizations
E-commerce
Small to medium-sized businesses

Is Hipporello Service Desk Right For You?

If your team already utilizes Trello, Notion, Asana, or Jira and you wish to enhance your support operations without requiring a tool switch, then Hipporello Service Desk could be the perfect fit. By turning task cards into interactive communication threads and incorporating features like customizable forms, automations, and a self-service portal through the Knowledge Base Add-on, Hipporello addresses the significant issue of fragmented customer communication and tool management. It offers an efficient and cost-effective method to unify support efforts, optimize workflows, and ensure that no customer inquiry falls through the cracks.

If you still have questions about the features of Hipporello Service Desk, feel free to reach out to us at info@softwareseekers.com for more assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkTurns existing task platforms into a service desk saving teams from learning new tools

checkStreamlines workflow by capturing all requests (form/email) as unified tickets

checkCost-effective solution compared to standalone, large-scale service desk systems

Cons

closeAdministration and billing support experiences may vary

closeManagement may sometimes lack ticket visibility

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Frequently Asked Questions

No, Hipporello Service Desk does not offer an API.

Hipporello Service Desk offers a Free plan, a Premium subscription plan starting at approximately $10/agent/month, and an Enterprise plan with custom pricing. Get a detailed Hipporello Service Desk cost breakdown tailored to your specific requirements.

No, Hipporello Service Desk does not offer a dedicated mobile app.

Hipporello Service Desk supports integration with a wide range of platforms, including Jira, Trello, Asana and Notion.

Hipporello Service Desk offers support via online help center, knowledge base, and direct access to their Customer Support Team.

Hipporello Service Desk features are used by customer support teams, IT support teams, HR teams, marketing teams, and other internal departments.

Hipporello Service Desk software primarily supports English.

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