Free, unbiased software matching — no sales pressure.

Infobip

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Transform your customer service with Infobip, the all-in-one platform that centralizes communications and enhances support across multiple channels.

Product Overview

Infobip operates as an all-in-one customer service and communication platform that integrates client interactions seamlessly. Although a variety of tools might confuse newcomers, its worldwide carrier connections and omnichannel features greatly surpass those of its rivals. In essence, Infobip’s strength in consolidating intricate communication channels positions it as a valuable resource for expanding support capabilities.

Product Details
Customer Service Software Features
cancel Analytics
check_circle Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
check_circle Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkIntuitive interface and smooth campaign scheduling
checkStraightforward API with excellent documentation
checkMarketing features like delivery staggering are strong
Cons
closeUser interface updates are infrequent
closeCustomer support response times can vary
User Reviews
0.0
star star star star star
0 reviews
Positive
0%
Neutral
0%
Negative
0%
rate_review
No reviews yet
Be the first to share your experience with Infobip.
Frequently Asked Questions
It integrates with Salesforce, Microsoft Dynamics, HubSpot, Shopify, Oracle, Zoho, and Zapier.
Infobip offers module-based pricing for its main products: Conversations from €39/seat, Moments from €49/month, and Answers from €99/month. Get a detailed Infobip cost breakdown tailored to your specific requirements.
The platform interface supports English, Spanish, Arabic, Italian, Japanese, Korean, and Portuguese.
Typical users include retail, banking, healthcare, logistics, travel, telecom, and on-demand services.
Yes, Infobip does offer a dedicated mobile app for iOS and Android users.
Yes, Infobip does offer an API.
Infobip offers 24/7 technical support, customer success managers, and professional services.
Still deciding on Infobip?
Talk to a specialist — they'll compare it against your shortlist for free.
chat_bubbleTalk to an expert