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INSTANDA

INSTANDA empowers insurance providers to enhance customer support through customizable self-service portals, efficient quote-and-bind processes, streamlined pol...

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INSTANDA empowers insurance providers to enhance customer support through customizable self-service portals, efficient quote-and-bind processes, streamlined pol...

Watch Demo Get Pricing
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Product Overview

INSTANDA empowers insurance providers to enhance customer support through customizable self-service portals, efficient quote-and-bind processes, streamlined policy management, and first notice of loss (FNOL) claims processing. Although the initial setup may present some challenges, its no-code features and document creation capabilities facilitate quicker delivery of services. In summary, it is an excellent fit for insurers and Managing General Agent (MGA) teams looking to modernize their digital customer interactions.

Product Details

What Is INSTANDA?

INSTANDA is a comprehensive software solution tailored for insurance carriers and managing general agents. It streamlines customer service processes related to policy administration and distribution. This platform facilitates digital self-service while also supporting personalized customer interactions through adjustable workflows, real-time policy updates, and integrated quoting and policy management features. It ensures uniform customer experiences across various channels and regions. By utilizing this platform, insurers can respond swiftly to client needs, customize their journeys, and manage service interactions efficiently while upholding control and compliance.

INSTANDA Pricing

The pricing structure offered by the vendor is both flexible and customizable, beginning at £1000 per user each month. Reach out today for a tailored quote on INSTANDA pricing for your business!

Please note: The pricing information has been obtained from third-party sources and is subject to change.

INSTANDA Integrations

This software allows integration with a wide array of systems and platforms, including:

  • Salesforce Marketing Cloud

  • Okta

  • HubSpot CRM software

  • Twilio software

  • Oracle NetSuite

  • Paypal software

  • QuickBooks

Schedule a free demo of INSTANDA to discover more about its integration capabilities.

Who Is INSTANDA For?

INSTANDA is well-suited for a diverse array of industries and sectors, such as:

  • Life and health insurance

  • Property and casualty insurance

  • Commercial insurance

  • Insurance brokerage

  • Insurance agencies

  • Banking

  • Financial services

Is INSTANDA Right For You?

If you are an insurance carrier or managing general agent dedicated to providing consistent customer experiences across both digital and assisted channels, INSTANDA could be the right choice for you. This platform is designed to help insurers merge digital self-service with high-touch customer interactions while adjusting products and journeys as requirements evolve.

INSTANDA has earned the trust of insurers like Hiscox, Standard Bank Insurance, Markel, Bupa, and Flow Flood Insurance. It has also been acknowledged as a leader in innovation, including recognition from Celent. If enhancing customer experience, agility, and scalability are crucial for your organization, this platform may align well with your goals.

If you're still uncertain whether INSTANDA is the ideal solution for you, feel free to get in touch with our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Quick product changes without specialist help
  • ✔ Accessible for non-technical business users
  • ✔ Fast, fully digital policy processing

Cons

  • ✘ Specialist support needed for complex work
  • ✘ Limited supported platforms and environments

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, INSTANDA does not offer a dedicated mobile app.

Yes, INSTANDA offers an API.

INSTANDA price starts at £1000/user/month. Get a detailed INSTANDA cost breakdown tailored to your specific requirements.

INSTANDA offers support through email and an online contact form.

INSTANDA integrates with multiple systems and platforms, including HubSpot CRM software, Salesforce Marketing Cloud, and Okta.

INSTANDA primarily supports multiple languages, including English.

INSTANDA features are used by organizations across a wide range of industries and sectors, including commercial insurance, health insurance, property, and casualty insurance.