Invent
Elevate your customer service with Invent's AI-powered digital assistants, automating and unifying support interactions for seamless engagement.
Invent offers customer service solutions enhanced by artificial intelligence, utilizing intelligent digital assistants that streamline and consolidate support communications across various channels. Although there may be a limited number of case studies and publicly accessible documentation, its adaptable AI and comprehensive support capabilities provide significant value in customer engagement for contemporary support teams.
What Is Invent?
Invent is an innovative AI-driven customer service platform that empowers organizations to create, launch, and oversee intelligent virtual assistants. These assistants are designed to automate customer interactions and streamline support processes. With a centralized inbox, the platform brings together messages from various channels, while features like live agent transitions and multilingual capabilities contribute to uninterrupted service and improved customer satisfaction. The software operates on a message usage-based pricing model, allowing for scalable operations without restricting features.
Invent Pricing
The pricing structure for Invent is tailored to meet user requirements, including a free tier. Here are the details:
Free tier: 200 complimentary messages each month for new users to explore the platform.
Pay-as-you-go: Usage-based pricing commencing at approximately $0.0009 per message, ensuring businesses pay solely for their actual interaction volume.
Business plan: $29 per month, which includes usage credits, an enhanced knowledge base, a unified inbox, integrations, along with unlimited assistants and contacts.
Enterprise: Custom pricing options that include SSO and SLA (99.9% uptime).
Request personalized Invent pricing tailored to your business needs.
Note: Pricing may change over time.
Invent Integrations
The Invent software can integrate seamlessly with various systems and platforms, including:
Gmail
Slack
WhatsApp
Salesforce
HubSpot CRM
Shopify
Zoho Books
Check out the Invent demo for more insights into its integration capabilities.
Who Is Invent For?
This platform is perfect for a diverse array of teams and industries, including:
E-commerce
SaaS support teams
Digital agencies
Telecom support
Healthcare services
Retail support departments
Travel and hospitality teams
Is Invent Right For You?
Invent is particularly beneficial for organizations in search of a contemporary AI-first customer service solution featuring transparent, usage-based pricing along with extensive channel accessibility. Its notable features include a unified inbox, customizable AI assistants, multilingual support, and enterprise-level security protocols that build trust and scalability for teams of any size. Furthermore, Invent adheres to SOC 2 Type II compliance standards and employs strong encryption, threat monitoring, and access controls to safeguard data while ensuring business continuity. This positions it as an attractive option for businesses with stringent security or compliance needs while still providing flexible pricing models that adapt with usage.
If you're still uncertain whether Invent is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.