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InvGate Service Management

InvGate Service Management offers a thorough solution for Enterprise Service Management, facilitating streamlined request processing and automated workflows. Al...

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InvGate Service Management offers a thorough solution for Enterprise Service Management, facilitating streamlined request processing and automated workflows. Al...

Watch Demo Get Pricing
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Product Overview

InvGate Service Management offers a thorough solution for Enterprise Service Management, facilitating streamlined request processing and automated workflows. Although a few users have mentioned challenges when it comes to modifying responses, the platform’s user-friendly design, no-code features, and strategic advantages position it as an attractive option for dynamic service operations.

Product Details

What Is InvGate Service Management?

InvGate Service Management is a comprehensive software platform crafted to integrate IT, Human Resources (HR), and various other business functions into a single solution. Its low-code design empowers teams to enhance operations effortlessly without the need for intricate technical skills. By centralizing incoming requests and automating workflows, organizations can dramatically improve their response times. This platform comes equipped with advanced functionalities such as sophisticated ticketing systems, self-service portals, and asset integration, effectively addressing operational challenges for medium to large enterprises.

InvGate Service Management Pricing

The pricing structure for InvGate Service Management is as follows:

  • Starter - $17 per agent per month

  • Pro - $40 per agent per month

  • Enterprise - Customized pricing available

A 30-day free trial is offered for both the Starter and Pro plans. Contact us for a personalized quote regarding InvGate Service Management costs.

Please note that pricing may change.

InvGate Service Management Integrations

This software facilitates integration with various systems and platforms, including:

  • HiBob

  • Asana

  • BambooHR

  • Deel

  • Jira software

Schedule a complimentary demo of InvGate Service Management to discover more about its integration capabilities.

Who Is InvGate Service Management For?

InvGate Service Management caters to a diverse array of industries and sectors such as:

  • Education

  • Banking

  • Retail

  • Government

  • Healthcare

Is InvGate Service Management Right For You?

If you are in search of a flexible and user-friendly platform that goes beyond conventional IT boundaries, then this cost-effective solution from InvGate Service Management might be your ideal choice. It excels in Enterprise Service Management functionalities, enabling departments like HR and Maintenance to leverage the same agile framework as IT. With its no-code configuration, teams can swiftly adapt to changing needs, making it an attractive option for organizations that value agility and cohesive service delivery.

If you still have questions about InvGate Service Management and require expert guidance to make a well-informed choice, please reach out to us at info@softwareseekers.com.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Highly customizable and adaptable
  • ✔ Effective workflow automation rules
  • ✔ Centralized service and visibility

Cons

  • ✘ Inability to edit responded posts
  • ✘ Difficulty in advanced setup

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform’s pricing includes three tiers: the Starter plan at $17/agent/month and the Pro plan at $40/agent/month—both offering a 30-day free trial—while the Enterprise plan follows a custom pricing model. You can also request a personalized InvGate Service Management price quote now.

Businesses across various industries, including healthcare, government, retail, banking, and education, benefit from InvGate Service Management features.

The software offers email and phone support.

The software supports integration with a variety of platforms and systems, including Jira Software, BambooHR, Asana, HiBob, and Deel.

Yes, InvGate Service Management software provides an API.

Yes, it offers a mobile app.

The platform is primarily available in English, Spanish, and Portuguese.