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iReview

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

iReview simplifies review monitoring and reporting, empowering businesses to track performance and engage with customers effectively.

Product Overview

iReview consolidates the monitoring and reporting of reviews, enabling businesses to evaluate their performance and react swiftly. While the support documentation might not address every situation, its AI-driven responses and customizable surveys offer valuable insights for restaurants, fitness facilities, and service-oriented enterprises.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkFetches reviews from all existing platforms
checkReplies to all reviews from one place
checkImproves online ratings and customer reputation
Cons
closeSoftware interface requires improvements, seems somewhat dated
closeLimited customization options reduce workflow flexibility
User Reviews
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Frequently Asked Questions
Yes, iReview offers mobile apps for both iOS and Android Platforms.
The vendor has not specified any information regarding its API availability.
iReview offers All features: $99/month/location, All features + AI Autoresponder: $119/month/location, and All features + Let us manage your reviews: $199/month/location plans. Get in touch for a personalized iReview cost estimate.
The software supports integrations with Clover, Mailchimp, NCR, Twilio, and Constant Contact.
iReview features serve businesses in hospitality, information technology and services, transportation, restaurants, animation, and insurance, helping them manage and respond to reviews efficiently.
The software is available in English, French, Italian, Spanish, and German.
iReview offers support through phone, email and contact form.
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