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Jumper.ai

Jumper.ai, which is now integrated with Vonage, serves as a platform for conversational commerce, transforming messaging interactions into sales opportunities....

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Jumper.ai, which is now integrated with Vonage, serves as a platform for conversational commerce, transforming messaging interactions into sales opportunities....

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Jumper.ai, which is now integrated with Vonage, serves as a platform for conversational commerce, transforming messaging interactions into sales opportunities. Although the initial setup may present challenges for those using it for the first time, it offers compatibility with various channels such as WhatsApp and Instagram. This platform significantly boosts customer interaction by offering tools for automated messaging and commerce across social media and chat applications.

Product Details

What Is Jumper.ai?

Jumper.ai, now integrated with Vonage, stands out as a premier social commerce solution that merges live agent assistance with intelligent chatbots to create smooth omnichannel shopping experiences. It consolidates customer communications from platforms like WhatsApp, Instagram, and Facebook Messenger into a Unified Business Inbox, enabling teams to handle discussions effectively. The platform automates replies, facilitates in-chat payments, and optimizes order management. By guiding customers through every step of their purchasing journey, it enhances conversion rates. Jumper.ai not only boosts engagement but also minimizes manual workload.

Jumper.ai Pricing

Pricing information for Jumper.ai can be accessed through Vonage. The offerings include:

  • SMS API – €0.00735 / $0.00809 per message

  • Messages API – €0.00110 / $0.0012 per message

  • Voice API – €0.01314 / $0.01446 per minute

  • Verify API – €0.05200 / $0.05720 per successful verification

  • Video API – €0.00373 / $0.0041 per minute

  • In-App Messaging API – €0.00072 / $0.00080 per message sent

  • Dispatch API – €0.0021 / $0.0021 per POST API call

  • Original Carrier Insight / Identity Insights API – €0.001 / $0.001 per phone number

  • Conversation API — Custom Events – €0.00072 / $0.0008 per Custom Event Post

  • Reports API — Call Detail Record (CDR) retrieval – €0.00044 / $0.00049 per CDR; Unlimited Reports €450 / $495 monthly

Request a customized quote for Jumper.ai based on the features and scale of your business.

Please note that pricing may vary.

Jumper.ai Integrations

The platform is compatible with several systems and platforms, including:

  • Salesforce

  • Microsoft Dynamics

  • Microsoft Teams

Schedule a demo of Jumper.ai to discover more about its integration options.

Who Is Jumper.ai For?

Jumper.ai is well-suited for various sectors, such as:

  • Healthcare

  • Education

  • Retail and e-commerce

  • Finance

  • Transportation and logistics

  • Manufacturing

Is Jumper.ai Right For You?

If your organization aims to utilize messaging channels to boost sales and enhance customer interaction, then Jumper.ai could be an excellent match for you. Its key advantage lies in automating conversational commerce across diverse platforms, making it especially beneficial for e-commerce and brands driven by social media.

If you are still uncertain whether Jumper.ai is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✔ analytics reporting
✘ automated responses
✔ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✔ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
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✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✔ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✔ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✔ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy setup and minimal maintenance enhance daily operations
  • ✔ Intuitive interface simplifies onboarding and overall platform use
  • ✔ Friendly design makes configuration and navigation straightforward

Cons

  • ✘ Ninety-day call retrieval limit restricts supervisor access.

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Jumper.ai provides API access to integrate with other business systems for enhanced functionality.

Jumper.ai provides dedicated support via email and phone.

Jumper.ai integrates seamlessly with multiple platforms, including Salesforce, Microsoft Dynamics, and Microsoft Teams.

Typical user including retail and e-commerce brands, marketing teams, healthcare, education, finance, transportation and logistics, and manufacturing.

Vonage offers pay-as-you-go API pricing. SMS costs €0.00735/$0.00809 per message, Messages API €0.00110/$0.0012, Voice €0.01314/$0.01446 per minute, and Verify API €0.052/$0.0572 per successful verification. Video is €0.00373/$0.0041 per minute, In-App Messaging €0.00072/$0.0008 per message, Dispatch €0.0021/$0.0021 per call, Identity Insights €0.001/$0.001, Conversation €0.00072/$0.0008, and Reports €0.00044/$0.00049 per CDR or €450/$495 unlimited. Users can request a detailed Jumper.ai price quote.

The platform primarily supports English for its interface and messaging campaigns.

Jumper.ai is accessible via web and mobile-optimized browsers but does not currently offer a dedicated mobile app.