Keeping.com

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Transform Gmail into a shared help desk with Keeping.com, enhancing team efficiency and streamlining customer communication effortlessly.

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Product Overview

The software from Keeping.com revolutionizes customer communication management by turning standard Gmail into a highly effective shared help desk. This transformation enhances the productivity of support teams significantly. Although certain features may experience occasional loading delays, its robust integration capabilities with specialized project management tools and quick setup process position it as an incredibly user-friendly option.

Product Details

What Is Keeping.com?

Keeping.com transforms regular email communications into an effective ticket management solution, significantly enhancing support operations for fast-growing companies. This platform empowers teams to improve control and efficiency by utilizing top-tier analytics, allowing agents to accurately monitor crucial metrics such as resolution time and ticket volume. In addition, its powerful automation features incorporate round robin assignment methods, which help prevent agent burnout while maintaining fair workloads and prompt response times. All functionalities are seamlessly integrated within Gmail, enabling teams to utilize a familiar environment without the need for complicated external systems.

Keeping.com Pricing

The pricing for Keeping.com is structured around three different plans:

Essential: $14/user/month
Advanced: $24/user/month
Enterprise: $49/user/month

For a customized quote tailored to your business needs, feel free to request a personalized Keeping.com pricing estimate.

Note: The pricing is subject to change.

Keeping.com Integrations

This software can integrate with various platforms, including:

Shopify software
Zapier software
Asana
HubSpot
ClickUp software
Jira software
Linear

Check out a free demo of Keeping.com to discover more about its integration capabilities.

Who Is Keeping.com For?

Keeping.com is well-suited for diverse industries such as:

Education
IT
eCommerce
Logistics
Finance
Operations

Is Keeping.com Right For You?

If your team prioritizes immediate ease of use, minimal training requirements, and the familiarity of Gmail for communication, then Keeping.com presents considerable competitive benefits. By capitalizing on its low entry barriers and comprehensive developer integration options, this platform significantly lowers operational costs. A clear understanding of its straightforward pricing model highlights its substantial value proposition for growing SMEs. Although the costs may seem significant at first glance, the quick return on investment achieved through enhanced team productivity justifies the long-term commitment.

If you're still uncertain about Keeping.com, reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkFast, responsive, and personable customer support team

checkEasy setup and seamless Gmail integration

checkSimplifies ticket management and email workflow

Cons

closeLong subject lines can be visually distracting

closeLimited support outside Gmail environment

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Frequently Asked Questions

No, Keeping.com does not offer an API.

No, Keeping.com does not have a mobile app.

Keeping.com is primarily available in English.

The Keeping.com price is based on three plans: Essential ($14/user/month), Advanced ($24/user/month), Enterprise ($49/user/month). Request a personalized Keeping.com pricing quote for your business.

The software supports integration with multiple platforms, such as Shopify software, Zapier software, Asana, HubSpot, ClickUp software, Jira software, and Linear.

Keeping.com offers support through knowledgebase, contact form, and email.

Typical users include industries like education, IT, eCommerce, logistics, finance, and operations.

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