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Keeping.com

The software from Keeping.com revolutionizes customer communication management by turning standard Gmail into a highly effective shared help desk. This transfor...

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The software from Keeping.com revolutionizes customer communication management by turning standard Gmail into a highly effective shared help desk. This transfor...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The software from Keeping.com revolutionizes customer communication management by turning standard Gmail into a highly effective shared help desk. This transformation enhances the productivity of support teams significantly. Although certain features may experience occasional loading delays, its robust integration capabilities with specialized project management tools and quick setup process position it as an incredibly user-friendly option.

Product Details

What Is Keeping.com?

Keeping.com transforms regular email communications into an effective ticket management solution, significantly enhancing support operations for fast-growing companies. This platform empowers teams to improve control and efficiency by utilizing top-tier analytics, allowing agents to accurately monitor crucial metrics such as resolution time and ticket volume. In addition, its powerful automation features incorporate round robin assignment methods, which help prevent agent burnout while maintaining fair workloads and prompt response times. All functionalities are seamlessly integrated within Gmail, enabling teams to utilize a familiar environment without the need for complicated external systems.

Keeping.com Pricing

The pricing for Keeping.com is structured around three different plans:

  • Essential: $14/user/month

  • Advanced: $24/user/month

  • Enterprise: $49/user/month

For a customized quote tailored to your business needs, feel free to request a personalized Keeping.com pricing estimate.

Note: The pricing is subject to change.

Keeping.com Integrations

This software can integrate with various platforms, including:

  • Shopify software

  • Zapier software

  • Asana

  • HubSpot

  • ClickUp software

  • Jira software

  • Linear

Check out a free demo of Keeping.com to discover more about its integration capabilities.

Who Is Keeping.com For?

Keeping.com is well-suited for diverse industries such as:

  • Education

  • IT

  • eCommerce

  • Logistics

  • Finance

  • Operations

Is Keeping.com Right For You?

If your team prioritizes immediate ease of use, minimal training requirements, and the familiarity of Gmail for communication, then Keeping.com presents considerable competitive benefits. By capitalizing on its low entry barriers and comprehensive developer integration options, this platform significantly lowers operational costs. A clear understanding of its straightforward pricing model highlights its substantial value proposition for growing SMEs. Although the costs may seem significant at first glance, the quick return on investment achieved through enhanced team productivity justifies the long-term commitment.

If you're still uncertain about Keeping.com, reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Fast, responsive, and personable customer support team
  • ✔ Easy setup and seamless Gmail integration
  • ✔ Simplifies ticket management and email workflow

Cons

  • ✘ Long subject lines can be visually distracting
  • ✘ Limited support outside Gmail environment

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Keeping.com does not offer an API.

No, Keeping.com does not have a mobile app.

Keeping.com is primarily available in English.

The Keeping.com price is based on three plans: Essential ($14/user/month), Advanced ($24/user/month), Enterprise ($49/user/month). Request a personalized Keeping.com pricing quote for your business.

The software supports integration with multiple platforms, such as Shopify software, Zapier software, Asana, HubSpot, ClickUp software, Jira software, and Linear.

Keeping.com offers support through knowledgebase, contact form, and email.

Typical users include industries like education, IT, eCommerce, logistics, finance, and operations.