Kimoby

star star star star star 0.0 (0 reviews) | Customer Service Software · Automated Appointment Reminder

Streamline customer communication with Kimoby's messaging platform. Automate reminders and manage interactions efficiently for your service team.

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Product Overview

Kimoby provides a messaging platform designed for customer engagement that assists service teams in enhancing communication, dispatching automated notifications, and effectively handling customer interactions. Although certain features may experience minor delays in updates, its SMS/MMS messaging, automated processes, and mobile payment functionalities establish it as a dependable option for automotive and service-oriented enterprises.

Product Details

What Is Kimoby?

Kimoby provides dealerships with a centralized platform to enhance communication and optimize operations through cloud technology. By automating appointment notifications and enabling multimedia messaging, businesses can effectively lower phone traffic and minimize missed opportunities. The software empowers staff to share photos and videos directly with clients, which helps to build customer trust, speeds up approval times for service suggestions, and boosts overall productivity.

Kimoby Pricing

The pricing for Kimoby is categorized as follows:

Communication & SLT Plans:

Essential: Starting at $700/month
Pro: Starting at $1,200/month

Marketing & Service Retention:

Essential: $300/month

Kimoby Go:

Without Connectivity: $20/car/month
With Connectivity: $35/car/month

Kimoby Pay In-Person:

Interchange rate: Custom
Terminal: $499/device

Request a customized price quote for Kimoby tailored to your business today!

Please note that pricing is subject to change.

Kimoby Integrations

This software integrates seamlessly with various systems and platforms, including:

Tekion
Quorum
Protractor
Lightspeed Retail
DealerVu

Check out the Kimoby demo to discover more about its integration capabilities.

Who Is Kimoby For?

The Kimoby platform is tailored to assist numerous roles and teams within dealership and service-oriented organizations, such as:

Service advisors
Dealership managers
Customer support teams
Service departments
Sales teams
Operations managers
Automotive businesses

Is Kimoby Right For You?

If you're an automotive dealership aiming to modernize fixed operations, Kimoby is an excellent choice. This platform is trusted by top OEMs and dealerships like Volkswagen and Mercedes-Benz for enhancing customer communication. With enterprise-level PCI DSS–compliant payments, Video-to-Customer updates, and integrated fleet management, Kimoby enables teams to boost efficiency, elevate customer engagement, and effectively manage service operations. It stands out as a valuable solution for contemporary dealerships.

If you still have questions about Kimoby, feel free to reach out to us at info@softwareseekers.com for additional support.

Customer Service Software Features

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Pros & Cons

Pros

checkEasy, automated appointment reminders reduce manual outreach time

checkMultimedia messaging enhances transparency with photos and videos

checkAutomated review requests boost online reputation and visibility

Cons

closeSystem may occasionally send duplicate service notifications to customers

closeCould benefit from a quicker way to add customers from any page

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Frequently Asked Questions

Kimoby features are used by service advisors, dealership managers, customer support teams, service departments, sales teams, operations managers, and automotive businesses.

Yes, Kimoby offers a dedicated mobile app for both iOS and Android.

Kimoby software primarily supports English and French.

Kimoby software supports integration with multiple systems and platforms, including Protractor, DealerVu, Tekion, Lightspeed Retail, and Quorum.

Kimoby provides extensive support options, including a dedicated account manager, live chat, an online knowledge base, video tutorials, and quarterly business review meetings.

Kimoby pricing is organized into several categories. The Communication & SLT Plans start at $700/month for the Essential tier and $1,200/month for Pro. Marketing & Service Retention begins at $300/month. Kimoby Go costs $20/car/month without connectivity and $35/car/month with connectivity. Kimoby Pay In-Person charges a custom interchange rate, with terminals priced at $499/device. Get a detailed Kimoby cost breakdown to make an informed decision.

Yes, Kimoby offers an API.

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