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Kimoby

Kimoby provides a messaging platform designed for customer engagement that assists service teams in enhancing communication, dispatching automated notifications...

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Kimoby provides a messaging platform designed for customer engagement that assists service teams in enhancing communication, dispatching automated notifications...

Watch Demo Get Pricing
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Product Overview

Kimoby provides a messaging platform designed for customer engagement that assists service teams in enhancing communication, dispatching automated notifications, and effectively handling customer interactions. Although certain features may experience minor delays in updates, its SMS/MMS messaging, automated processes, and mobile payment functionalities establish it as a dependable option for automotive and service-oriented enterprises.

Product Details

What Is Kimoby?

Kimoby provides dealerships with a centralized platform to enhance communication and optimize operations through cloud technology. By automating appointment notifications and enabling multimedia messaging, businesses can effectively lower phone traffic and minimize missed opportunities. The software empowers staff to share photos and videos directly with clients, which helps to build customer trust, speeds up approval times for service suggestions, and boosts overall productivity.

Kimoby Pricing

The pricing for Kimoby is categorized as follows:

Communication & SLT Plans:

  • Essential: Starting at $700/month

  • Pro: Starting at $1,200/month

Marketing & Service Retention:

  • Essential: $300/month

Kimoby Go:

  • Without Connectivity: $20/car/month

  • With Connectivity: $35/car/month

Kimoby Pay In-Person:

  • Interchange rate: Custom

  • Terminal: $499/device

Request a customized price quote for Kimoby tailored to your business today!

Please note that pricing is subject to change.

Kimoby Integrations

This software integrates seamlessly with various systems and platforms, including:

  • Tekion

  • Quorum

  • Protractor

  • Lightspeed Retail

  • DealerVu

Check out the Kimoby demo to discover more about its integration capabilities.

Who Is Kimoby For?

The Kimoby platform is tailored to assist numerous roles and teams within dealership and service-oriented organizations, such as:

  • Service advisors

  • Dealership managers

  • Customer support teams

  • Service departments

  • Sales teams

  • Operations managers

  • Automotive businesses

Is Kimoby Right For You?

If you're an automotive dealership aiming to modernize fixed operations, Kimoby is an excellent choice. This platform is trusted by top OEMs and dealerships like Volkswagen and Mercedes-Benz for enhancing customer communication. With enterprise-level PCI DSS–compliant payments, Video-to-Customer updates, and integrated fleet management, Kimoby enables teams to boost efficiency, elevate customer engagement, and effectively manage service operations. It stands out as a valuable solution for contemporary dealerships.

If you still have questions about Kimoby, feel free to reach out to us at info@softwareseekers.com for additional support.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy, automated appointment reminders reduce manual outreach time
  • ✔ Multimedia messaging enhances transparency with photos and videos
  • ✔ Automated review requests boost online reputation and visibility

Cons

  • ✘ System may occasionally send duplicate service notifications to customers
  • ✘ Could benefit from a quicker way to add customers from any page

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Kimoby features are used by service advisors, dealership managers, customer support teams, service departments, sales teams, operations managers, and automotive businesses.

Yes, Kimoby offers a dedicated mobile app for both iOS and Android.

Kimoby software primarily supports English and French.

Kimoby software supports integration with multiple systems and platforms, including Protractor, DealerVu, Tekion, Lightspeed Retail, and Quorum.

Kimoby provides extensive support options, including a dedicated account manager, live chat, an online knowledge base, video tutorials, and quarterly business review meetings.

Kimoby pricing is organized into several categories. The Communication & SLT Plans start at $700/month for the Essential tier and $1,200/month for Pro. Marketing & Service Retention begins at $300/month. Kimoby Go costs $20/car/month without connectivity and $35/car/month with connectivity. Kimoby Pay In-Person charges a custom interchange rate, with terminals priced at $499/device. Get a detailed Kimoby cost breakdown to make an informed decision.

Yes, Kimoby offers an API.