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Kommunicate

Kommunicate empowers companies to streamline their everyday customer support through the use of artificial intelligence (AI)‑enabled chatbots, live chat, and re...

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Kommunicate empowers companies to streamline their everyday customer support through the use of artificial intelligence (AI)‑enabled chatbots, live chat, and re...

Watch Demo Get Pricing
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Product Overview

Kommunicate empowers companies to streamline their everyday customer support through the use of artificial intelligence (AI)‑enabled chatbots, live chat, and real‑time connectivity across various channels. While the initial setup may demand some diligence, its effective language translation and smooth transition to human agents facilitate quicker and more relevant solutions.

Product Details

What Is Kommunicate?

Kommunicate is a conversational support platform powered by artificial intelligence, offering both chatbot and live chat functionalities. This tool assists businesses in automating common inquiries and seamlessly routing complex issues to human representatives when needed. It is applicable across various sectors, including healthcare, banking, and education, enabling customer support and experience managers to minimize wait times without the need for additional agents.

Kommunicate Pricing

The company presents three distinct pricing tiers designed to meet diverse business requirements, along with a complimentary 30-day trial:

  • Starter – $40/month

  • Professional – $200/month

  • Enterprise – Custom pricing available

Reach out to us for a customized quote regarding Kommunicate's pricing.

Please note: Prices may vary.

Kommunicate Integrations

This platform is compatible with various systems and third-party applications, including:

  • Telegram

  • Zendesk Suite

  • Agile CRM

  • Pipedrive CRM

  • Squarespace

  • Moodle

Check out a free demo of Kommunicate to discover more about its integration capabilities.

Who Is Kommunicate For?

The software is well-suited for a broad array of industries and sectors, such as:

  • Healthcare

  • Finance

  • Education

  • Banking

  • Traveling

  • E-commerce

Is Kommunicate Right For You?

If you seek a comprehensive conversational support solution that merges no-code AI with generative NLP and smooth human transitions, then Kommunicate may be the ideal choice. With features like a chatbot builder, AI email ticketing, and an FAQ chatbot, it empowers organizations to enhance customer service and boost satisfaction while reducing reliance on human agents.

If you are still uncertain whether Kommunicate fits your needs, feel free to contact our consultants at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Enables users to handle multiple audiences with a single bot
  • ✔ Can be connected to different channels like Facebook and WhatsApp
  • ✔ Allows users to create a website chatbot without coding

Cons

  • ✘ Some processes and integrations take a long time to set up
  • ✘ The interface can be improved for a better user experience

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, it does not offer a mobile app.

The platform provides support through live chat, email, phone, and knowledge base. Customers also get dedicated account managers and can contact support via phone.

It supports 100+ languages, including French, English, German, and Russian.

Typical users of Kommunicate include businesses in Finance, Healthcare, Education, and Banking.

Yes, it offers an API.

The software integrates with a number of third-party applications, including Telegram, Moodle, and Squarespace.

The software offers three pricing plans, including Starter ($40/month), Professional ($200/month), and Enterprise (Custom pricing). Customers can also take advantage of a 30-day free trial. Contact us for a customized Kommunicate pricing quote.Disclaimer: The pricing is subject to change.