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Kundo

Kundo empowers organizations to optimize their customer support through AI-based ticketing, chat functionalities, and knowledge management. Although it may prov...

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Kundo empowers organizations to optimize their customer support through AI-based ticketing, chat functionalities, and knowledge management. Although it may prov...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Kundo empowers organizations to optimize their customer support through AI-based ticketing, chat functionalities, and knowledge management. Although it may provide a more limited range of native integrations compared to large enterprise platforms, its user-friendly design facilitates quick onboarding and effective teamwork. In summary, it serves as a dependable option for businesses looking to automate their support processes and improve the quality of their services.

Product Details

What Is Kundo?

Kundo serves as a cloud-based platform focused on enhancing service experiences, specifically tailored for mid-sized businesses and public entities. It is designed for customer service teams that aim to consolidate various communication channels, such as email, chat, and social media. The platform features a range of solutions, including AI ticketing, AI chat functionality, and a knowledge agent to streamline support processes. By merging human skills with self-learning artificial intelligence, Kundo allows organizations to provide precise and validated answers while significantly minimizing manual intervention times without sacrificing service reliability.

Kundo Pricing

The provider offers adaptable and customizable pricing options based on your specific needs. Reach out today for a tailored Kundo pricing quote that suits your business!

Kundo Integrations

The software is compatible with various systems and platforms, including:

  • Salesforce

  • Vitec

  • HubSpot

  • Lime

  • Make

Check out the Kundo demo to discover more about its integration capabilities.

Who Is Kundo For?

Kundo is well-suited for diverse industries and sectors, such as:

  • Marketing

  • Aviation

Is Kundo Right For You?

This software may be the perfect solution if you seek scalable, AI-driven customer service that evolves alongside your business. Kundo facilitates quicker case resolution and ensures consistent responses across various channels. It also alleviates support demands through self-service options and AI automation while enhancing customer satisfaction with 24/7 availability. With over 500 satisfied clients and full adherence to GDPR and WCAG accessibility standards, it supports secure and compliant large-scale customer service operations.

If you're still uncertain whether Kundo is the right choice for you, feel free to connect with our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✔ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ AI automates repetitive support tasks
  • ✔ Provides consistent answers across channels
  • ✔ Improves overall customer satisfaction

Cons

  • ✘ Some integrations need technical support
  • ✘ Customization options can be complex

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Kundo integrates with various third-party applications, such as HubSpot, Lime, and Make.

Kundo offers support through FAQs, contact forms, and email.

Yes, Kundo offers an API.

The vendor offers customizable and flexible Kundo price plans. Get a detailed Kundo cost breakdown tailored to your specific requirements.

No, Kundo does not offer a dedicated mobile app.

Kundo features are used by organizations across industries and sectors, including marketing and aviation.

Kundo primarily supports the English and Swedish languages.