logo

Laika

Laika consolidates the management of reviews and customer communication. While its automated tagging and auto-response features require some initial setup, the...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Laika consolidates the management of reviews and customer communication. While its automated tagging and auto-response features require some initial setup, the...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Laika consolidates the management of reviews and customer communication. While its automated tagging and auto-response features require some initial setup, the intuitive dashboard along with the AI-powered Inbox, ‘Review Booster,’ and ‘Laika Charts’ streamline response processes and analytics. Ultimately, it provides targeted tools for overseeing your online reputation.

Product Snapshot

Main Snapshot
Snapshot 1 Snapshot 2

Product Details

What Is Laika?

Laika is a customer service platform driven by Artificial Intelligence (AI) designed to assist businesses in managing their online reviews and customer communications across various channels. The 'Laika Review Booster' utilizes SMS, email, WhatsApp, and QR codes to enhance the quantity of positive reviews while minimizing unfavorable public feedback. Additionally, 'Laika Inbox' merges reviews and messages into one streamlined dashboard, facilitating quicker response times. Furthermore, 'Laika Customer Booster' aids in converting potential leads into actual sales through tailored messaging to customers.

Laika Pricing

The provider offers tailored pricing options along with a 30-day complimentary trial. Reach out today to obtain a personalized quote for Laika that suits your business needs.

Laika Integrations

This platform is compatible with various third-party applications and systems, including ChatGPT, ensuring efficient workflows.

Schedule a complimentary demo of Laika to discover more about the integration capabilities.

Who Is Laika For?

Laika is ideal for an array of industries and sectors, including:

  • Food and beverage

  • Fast-food restaurant chains

  • Apparel

  • Furniture manufacturing

Is Laika Right For You?

Companies that find it challenging to keep track of dispersed reviews, respond quickly, and transform feedback into sales often face issues with visibility and control. Laika consolidates all reviews and messages within a single inbox, implements AI-driven tagging and automated responses to prioritize feedback, and employs 'Review Booster' alongside 'Charts' to gather positive reviews and assess performance. With notable clients such as Lacoste and Costa Coffee, its intuitive dashboard, accessible API, and scalability make it an excellent choice for both small businesses and larger teams.

If you're still uncertain whether Laika software aligns with your requirements, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ All reviews and messages can be managed together
  • ✔ Roles and permissions simplify large team workflows
  • ✔ One-click responses save significant daily time

Cons

  • ✘ Software update may result in untimely lags
  • ✘ Feature compatibility can vary across categories

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Laika.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform connects with multiple third-party applications, including ChatGPT, to help streamline operational workflows.

Yes, Laika offers an API.

The software supports English only.

No, Laika does not offer a mobile app.

The vendor provides tailored pricing and includes a 30-day free trial. Contact us to request a personalized Laika cost quote based on your institution's requirements.

The platform provides support via ticket submission, email, and phone.

Laika is well-suited for diverse industries and sectors, including food and beverage, fast-food restaurant chains, apparel, and furniture manufacturing.