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Live Chat Engage

Live Chat Engage empowers companies to provide quicker, tailored customer assistance through features like live chat, automated replies, and proactive interacti...

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Live Chat Engage empowers companies to provide quicker, tailored customer assistance through features like live chat, automated replies, and proactive interacti...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Live Chat Engage empowers companies to provide quicker, tailored customer assistance through features like live chat, automated replies, and proactive interaction. Although the options for customizing reports are somewhat restricted, it serves small to medium-sized enterprises and support teams well in enhancing response rates and boosting customer contentment.

Product Details

What Is Live Chat Engage?

Live Chat Engage is a powerful tool designed to help businesses connect with their website visitors in real-time, ensuring that no potential lead goes unnoticed. Key features include around-the-clock live support, customizable chat scripts, appointment scheduling, integration with CRM systems and Google Analytics, as well as options for resellers. By transforming visitors into qualified leads, it enables small to mid-sized enterprises to enhance customer interaction, streamline communication processes, and boost marketing efficiency.

Live Chat Engage Pricing

The provider offers flexible pricing plans for Live Chat Engage that can be customized to fit the specific requirements of your organization. Reach out today to obtain a tailored pricing quote for your business!

Live Chat Engage Integrations

This software allows for seamless integration with Google Analytics. Be sure to check out the Live Chat Engage demonstration to gain insights into its integration capabilities.

Who Is Live Chat Engage For?

Live Chat Engage is well-suited for organizations across various industries and sectors, such as:

  • Healthcare

  • Retail

  • Education

  • Professional services

  • Hospitality

Is Live Chat Engage Right For You?

This solution is particularly beneficial for organizations that aim to convert website visitors into booked appointments or qualified leads. With its 24/7 live support, tailored chat scripts, CRM and Google Analytics integrations, along with a strong emphasis on appointment-driven workflows, it proves to be an excellent choice for healthcare, wellness, and other service-oriented industries. Its scalable capabilities and dependable performance make it a robust solution for businesses looking to maintain effective customer engagement.

If you are still uncertain whether Live Chat Engage meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Monthly reports provide engagement insights
  • ✔ Centralized access to chat conversation history
  • ✔ Multi-channel messaging increases customer accessibility

Cons

  • ✘ Support responsiveness can vary at times
  • ✘ Reporting flexibility may feel somewhat limited

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Live Chat Engage primarily supports English.

Live Chat Engage supports integration primarily with Google Analytics.

No, Live Chat Engage does not offer an API.

No, Live Chat Engage does not offer a dedicated mobile app.

Live Chat Engage offers support through email, contact form, phone, and live chat.

Live Chat Engage pricing plans can be customized based on the organization’s requirements. Get a detailed Live Chat Engage cost breakdown tailored to your specific requirements.

Live Chat Engage features are used by organizations across industries and sectors, including education, professional services, hospitality, healthcare, and retail.