logo

Live800

Live800 serves as an online customer support platform that incorporates smart conversation features and proactive engagement capabilities. While newcomers might...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Live800 serves as an online customer support platform that incorporates smart conversation features and proactive engagement capabilities. While newcomers might...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Live800 serves as an online customer support platform that incorporates smart conversation features and proactive engagement capabilities. While newcomers might find the reporting interface a bit overwhelming, its extensive data offers valuable insights for thorough marketing evaluations and strategic modifications. This allows businesses to capitalize on these insights, transforming visitor interactions into real sales revenue.

Product Details

What Is Live800?

Live800 is an all-encompassing Customer Service solution designed to facilitate real-time interactions between businesses and their website visitors. This platform features smart routing and automated distribution tools that guarantee inquiries are directed to the most suitable agents. By offering thorough visitor insights and proactive engagement options, the software assists organizations in recognizing potential leads and enhancing service efficiency. In this way, Live800 effectively tackles the challenge of lost sales opportunities by optimizing communication workflows.

Live800 Pricing

The pricing structure for Live800 includes the following options:

  • Free: No cost

  • Standard: $24.9/month

  • Premium: $54.9/month

  • Customized: Quote upon request

In addition to a 14-day free trial, you can also obtain a tailored pricing quote for your specific business needs.

Please note that prices may vary.

Live800 Integrations

This software is compatible with various platforms, including Customer Relationship Management (CRM) systems, Email services, Work Order Management tools, and VoIP solutions. You can watch a complimentary Live800 demo to delve deeper into its integration features.

Who Is Live800 For?

Live800 is well-suited for multiple industries, such as:

  • E-commerce and retail

  • Banking and finance

  • Telecommunications

  • Automotive

Is Live800 Right For You?

Live800 emerges as a powerful option for large enterprises that value in-depth visitor analytics and efficient multichannel communication. Its capability to manage complex routing through its ACD model positions it as a formidable player in the industry. With an emphasis on security, reliability, and high concurrency, it adeptly serves elite global clients like Philips, METRO, and Li-Ning. If you seek a scalable solution to boost operational efficiency and enhance sales results, Live800 is certainly worth considering.

If you're still uncertain about whether Live800 is the right fit for you, feel free to reach out to our support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Supports real-time monitoring of visitor behavior
  • ✔ Offers intelligent routing for efficient chat distribution
  • ✔ Provides detailed data analysis for marketing insights

Cons

  • ✘ Reporting features require manual data export
  • ✘ Automated responses lack natural language processing

Price

Professional

$0

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Live800.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The official website of Live800 does not specify its API availability.

The Live800 price ranges across the following plans: Free (free of cost), Standard ($24.9/month), Premium ($54.9/month), and custom-based Customized. Request a personalized Live800 pricing quote for your business.

Live800 is primarily available in English, Japanese, and Chinese (Simplified).

Live800 software integrates with Customer Relationship Management (CRM), Email, Work Order Management, and VoIP platforms.

Yes, Live800 offers a mobile app for both Android and iOS devices.

The typical users of Live800 features come from a range of industries, such as e-commerce and retail, banking and finance, telecommunications, and automotive.

Live800 provides support through email, live chat, and FAQs.