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LiveCaller

LiveCaller offers a comprehensive communication platform designed to improve customer interaction through its effective co-browsing functionality. Although cert...

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LiveCaller offers a comprehensive communication platform designed to improve customer interaction through its effective co-browsing functionality. Although cert...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

LiveCaller offers a comprehensive communication platform designed to improve customer interaction through its effective co-browsing functionality. Although certain users have mentioned difficulties with the data removal process, the software's wide array of features delivers significant value, positioning it as an attractive option for efficient customer engagement.

Product Details

What Is LiveCaller?

LiveCaller serves as a robust platform for customer communication, tailored for businesses that want to unify their support and sales channels. It facilitates direct interaction with visitors on your website through features like one-click web calls and real-time chat. By bringing all these communications into a single dashboard, this tool enhances agent efficiency and elevates customer satisfaction. As a result, it helps prevent the loss of potential leads and increases online conversion rates, particularly for small to medium enterprises.

LiveCaller Pricing

The pricing for LiveCaller begins at $17.00 per month per agent for its Web Chat and Web Call functionalities. The overall cost will vary based on the number of agents and the services chosen.

A 14-day free trial is offered as well. For a tailored quote on LiveCaller costs, please contact us.

Note: Pricing is subject to change.

LiveCaller Integrations

This software integrates seamlessly with various systems and platforms, including:

  • Facebook Messenger

  • Viber

  • Telegram

To discover more about its integration capabilities, you can schedule a complimentary LiveCaller demo.

Who Is LiveCaller For?

LiveCaller is perfect for an array of industries and sectors, such as:

  • Marketing and advertising

  • Wellness and fitness

  • Healthcare

  • Information services

  • Publishing

Is LiveCaller Right For You?

This platform is a great choice for businesses that seek a simple yet effective solution for customer communication. One of its notable features is the inclusion of co-browsing in its standard plan, which is typically found in the premium options of other providers. This capability makes it especially beneficial for organizations that require direct customer support or guided sales assistance. The core functionalities are easy to implement and manage, making it suitable for a wide variety of users.

If you are still uncertain about whether LiveCaller is the right fit for you and need professional guidance to make an informed choice, please reach out to us at info@softwareseekers.com.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Simple and fast implementation
  • ✔ All channels in one dashboard
  • ✔ Easy to install and integrate

Cons

  • ✘ Data deletion process is complex
  • ✘ Occasional dropped calls on weak Wi-Fi

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Businesses across various industries, including health care, publishing, marketing and advertising, wellness and fitness, and information services, benefit from LiveCaller features.

The platform’s pricing starts at $17/month/agent for Web Chat and Web Call, with final costs based on agent count and chosen services. A 14-day free trial is available. You can also request a personalized LiveCaller price quote now.

The platform is primarily available in English.

Yes, LiveCaller software provides an API.

The software integrates with multiple platforms, including Telegram, Viber, and Facebook Messenger.

The software offers a help center, email, and chat support.

LiveCaller does not currently offer a dedicated mobile application