LiveCaller

star star star star star 0.0 (0 reviews) | Customer Service Software · Co-Browsing Software

Enhance customer engagement with LiveCaller’s unified communication suite and valuable co-browsing feature for streamlined interactions.

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Product Overview

LiveCaller offers a comprehensive communication platform designed to improve customer interaction through its effective co-browsing functionality. Although certain users have mentioned difficulties with the data removal process, the software's wide array of features delivers significant value, positioning it as an attractive option for efficient customer engagement.

Product Details

What Is LiveCaller?

LiveCaller serves as a robust platform for customer communication, tailored for businesses that want to unify their support and sales channels. It facilitates direct interaction with visitors on your website through features like one-click web calls and real-time chat. By bringing all these communications into a single dashboard, this tool enhances agent efficiency and elevates customer satisfaction. As a result, it helps prevent the loss of potential leads and increases online conversion rates, particularly for small to medium enterprises.

LiveCaller Pricing

The pricing for LiveCaller begins at $17.00 per month per agent for its Web Chat and Web Call functionalities. The overall cost will vary based on the number of agents and the services chosen.

A 14-day free trial is offered as well. For a tailored quote on LiveCaller costs, please contact us.

Note: Pricing is subject to change.

LiveCaller Integrations

This software integrates seamlessly with various systems and platforms, including:

Facebook Messenger
Viber
Telegram

To discover more about its integration capabilities, you can schedule a complimentary LiveCaller demo.

Who Is LiveCaller For?

LiveCaller is perfect for an array of industries and sectors, such as:

Marketing and advertising
Wellness and fitness
Healthcare
Information services
Publishing

Is LiveCaller Right For You?

This platform is a great choice for businesses that seek a simple yet effective solution for customer communication. One of its notable features is the inclusion of co-browsing in its standard plan, which is typically found in the premium options of other providers. This capability makes it especially beneficial for organizations that require direct customer support or guided sales assistance. The core functionalities are easy to implement and manage, making it suitable for a wide variety of users.

If you are still uncertain about whether LiveCaller is the right fit for you and need professional guidance to make an informed choice, please reach out to us at info@softwareseekers.com.

Customer Service Software Features

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Pros & Cons

Pros

checkSimple and fast implementation

checkAll channels in one dashboard

checkEasy to install and integrate

Cons

closeData deletion process is complex

closeOccasional dropped calls on weak Wi-Fi

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Frequently Asked Questions

Businesses across various industries, including health care, publishing, marketing and advertising, wellness and fitness, and information services, benefit from LiveCaller features.

The platform’s pricing starts at $17/month/agent for Web Chat and Web Call, with final costs based on agent count and chosen services. A 14-day free trial is available. You can also request a personalized LiveCaller price quote now.

The platform is primarily available in English.

Yes, LiveCaller software provides an API.

The software integrates with multiple platforms, including Telegram, Viber, and Facebook Messenger.

The software offers a help center, email, and chat support.

LiveCaller does not currently offer a dedicated mobile application

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