LiveHelpNow

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance customer engagement and streamline support with LiveHelpNow's real-time communication tools. Experience effective, customer-focused solutions today!

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Product Overview

LiveHelpNow provides a suite of tools designed to connect with customers, monitor interactions, and enhance support workflows. It shines in facilitating immediate communication with clients, although its reporting capabilities may benefit from further development. In summary, it serves as a reliable option for companies aiming for efficient, customer-centric support.

Product Details

What Is LiveHelpNow?

Overview

LiveHelpNow is a cloud-enabled customer service solution tailored for organizations in various sectors, especially those aiming to boost their online interaction. This platform offers a wide range of tools that facilitate effective communication between businesses and their clientele. With features like live chat, ticketing, and immediate support, it addresses frequent challenges such as delayed responses, ineffective support workflows, and overlooked customer requests.

LiveHelpNow Pricing

LiveHelpNow offers four pricing plans:

Live chat and texting: $21 per agent
Ticket Management: $21 per agent
Knowledge Base: $21 per agent
Call Management: $9 per agent

The pricing structure for LiveHelpNow may vary based on the type and requirements of your organization. Users can explore the options available to find the plan that aligns best with their needs.

Note: Prices may change over time.

LiveHelpNow Integrations

This software integrates effortlessly with numerous business applications, including:

BigCommerce
Drupal
Facebook
Mailchimp
HubSpot
Instagram
Magento
Oracle Ne

Consider watching a complimentary demo of LiveHelpNow to explore its integration capabilities further.

Who Is LiveHelpNow For?

The platform is crafted for organizations of any size across multiple industries and fields, including:

Accounting
Apparel and fashion
IT
Wholesale
Hospital and healthcare
Publishing
Arts and crafts
Consumer services

Is LiveHelpNow Right For You?

This software is ideal for businesses looking to enhance customer satisfaction and operational efficiency by providing a solid and scalable support framework. Renowned for its intuitive interface, it effectively boosts productivity. Additionally, the software is secure and compliant with HIPAA regulations.

If you’re wondering whether LiveHelpNow is the right choice for your business, reach out to our customer support team at info@softwareseekers.com, and they will assist you in making a well-informed decision.

Customer Service Software Features

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Pros & Cons

Pros

checkEasy to navigate for users of all levels

checkFast, real-time support with customizable templates

checkSupports seamless collaboration with shared inboxes and task management

checkHighly customizable to fit business needs and branding

Cons

closeLacks advanced reporting options

closeThere can be issues with script updates, according to software users

closeLimited functionality without premium options

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Frequently Asked Questions

Yes, LiveHelpNow offers an API.

LiveHelpNow supports several languages, including English, Chinese, German, and Spanish.

LiveHelpNow integrates with HubSpot, Facebook, Mailchimp, WhatsApp, and more.

Yes, LiveHelpNow has a mobile app.

LiveHelpNow price starts at $9/agent/month for the Call Management plan and $21/agent/month for the Live Chat, Knowledge Base, and Ticket Management plans, respectively. Users can also get pricing for a custom plan.

The typical users of LiveHelpNow are those in the wholesale, accounting, and healthcare industries.

LiveHelpNow offers chat, email, helpdesk, phone support and, Knowledge Base.

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