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Localyser

Localyser assists companies in overseeing and enhancing their digital reputation by gathering, addressing, and evaluating customer feedback from various platfor...

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Localyser assists companies in overseeing and enhancing their digital reputation by gathering, addressing, and evaluating customer feedback from various platfor...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Localyser assists companies in overseeing and enhancing their digital reputation by gathering, addressing, and evaluating customer feedback from various platforms. Although it provides only basic analytics, it significantly boosts visibility and interaction. This tool is particularly beneficial for restaurants with multiple locations, retail chains, and service-oriented businesses looking to establish credibility and draw in more clientele.

Product Details

What Is Localyser?

Localyser is a cutting-edge reputation management tool that harnesses AI technology, specifically crafted for businesses with multiple locations. Its primary goal is to enhance centralized customer service operations. By consolidating all online reviews, social media interactions, and customer feedback into one comprehensive dashboard, it enables teams to optimize communication effectively. The platform features an AI-driven auto-response capability that drafts personalized replies in multiple languages, saving valuable time. Additionally, a sophisticated feedback tool stands out as a key feature that encourages the generation of positive reviews, significantly enhancing a company's ratings and local online presence to foster business growth.

Localyser Pricing

Localyser provides three distinct plans with tailored pricing options:

  • Starter

  • Pro

  • Premium

To get a customized price quote for Localyser that meets your specific needs, please reach out.

Note: Pricing may vary.

Localyser Integrations

Localyser seamlessly integrates with a variety of third-party applications, including:

  • Instagram software

  • Twitter

  • Facebook

  • Uber Eats

  • Deliveroo

  • Zomato

  • Airbnb

Schedule a complimentary Localyser demo to discover more about integration options.

Who Is Localyser For?

This software is well-suited for diverse industries and sectors, such as:

  • Restaurants

  • Retail

  • Health and wellness

  • Automotive

  • Hospitality

  • Legal

  • Real estate

Is Localyser Right For You?

If your brand operates in multiple locations and faces challenges in centralizing online customer interactions, Localyser could be the perfect solution for you. It offers a comprehensive approach to managing review responses, direct social media messages, and proactive feedback collection across all your sites with ease. The platform’s AI capabilities not only generate timely responses but also send immediate alerts for complaints, allowing your team to resolve issues swiftly. This significantly enhances customer retention and strengthens brand loyalty. Localyser ensures that every piece of customer feedback is acknowledged, resulting in a high response rate.

If you're still uncertain whether Localyser meets your needs, please contact us at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Centralized dashboard for all locations’ feedback
  • ✔ Export reviews in Excel for convenience
  • ✔ Offers a unified inbox for social messages

Cons

  • ✘ Certain comments appear slowly in the dashboard
  • ✘ Manual review responses can be time-consuming

Price

Professional

Multiple Tiers

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Localyser provides support through email, online form, FAQs, and a help center.

Yes, Localyser has a mobile app for Android and iOS users.

Localyser features are mainly used by organizations in industries and sectors, including real estate, automotive, health and wellness, legal, restaurants, hospitality, and retail.

Yes, Localyser offers an API.

Localyser supports a wide range of languages, including English, French, Spanish, and Arabic.

Localyser pricing is customized across the Starter, Pro, and Premium plans. Get in touch for a personalized Localyser cost estimate.

Localyser integrates with a variety of 3rd-party apps, including Airbnb, Zomato, Twitter, Deliveroo, Facebook, Uber Eats, and Instagram software.