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Maqpie

Maqpie enhances communication within applications through various features such as chat widgets, comprehensive inboxes, and mobile messaging. These tools signif...

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Maqpie enhances communication within applications through various features such as chat widgets, comprehensive inboxes, and mobile messaging. These tools signif...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Maqpie enhances communication within applications through various features such as chat widgets, comprehensive inboxes, and mobile messaging. These tools significantly improve user engagement and retention. While it provides basic options for workflow customization, it effectively assists teams in SaaS and app environments in optimizing user interactions and collaboration. As a result, it stands out as a perfect choice for emerging software platforms and digital products.

Product Details

What Is Maqpie?

Maqpie offers tailored customer engagement solutions by embedding native communication directly within your SaaS application. With its chat widget, users can converse, pose relevant questions, and share files effortlessly, all without exiting the app. This greatly improves the overall user experience. The Full-Screen Inbox consolidates system notifications and messages, facilitating effective communication. By moving support discussions away from external channels like email and phone, it enhances user retention and simplifies the customer service workflow for rapidly growing businesses.

Maqpie Pricing

The pricing structure for Maqpie includes these options along with a 21-day free trial:

  • Development Mode: Free

  • Standard Paid Plan: $51/month (For up to 100 users)

You can also request a custom quote for Maqpie that is tailored to your specific needs.

Note: Pricing may change over time.

Maqpie Integrations

The vendor has not provided details regarding third-party integrations. Schedule a Maqpie demo to delve deeper into the software features.

Who Is Maqpie For?

Maqpie is perfect for a variety of industries and sectors, such as:

  • SaaS companies

  • Web and mobile app product teams

  • Platform-based businesses

  • Startups and scale-ups

  • Enterprises

Is Maqpie Right For You?

If your main objective is to significantly enhance user retention while reducing expensive external support, Maqpie could be the ideal choice. Its distinctive feature as an embeddable, comprehensive in-app messenger allows for easy and cost-effective development of strong communication between users and customer support. You can get started in just minutes, benefiting from features like customizable branding and file sharing. This emphasis on native, contextual communication helps keep your customers engaged with your product, maximizing its overall value.

If you're still uncertain whether Maqpie is suitable for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Supports simultaneous team conversations
  • ✔ Offers strong security and privacy features
  • ✔ Reduces internal ticket creation

Cons

  • ✘ Occasional slow application loading according to users
  • ✘ Restricted advanced task handling

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Maqpie does not have a mobile app.

Maqpie primarily supports the English language.

Maqpie offers a simple pricing structure that includes a 21-day free trial, with a free Development Mode plan and a Standard paid plan starting at $51/month for up to 100 users. Get in touch for a personalized Maqpie cost estimate.

Maqpie integration information has not been provided by its vendor.

Yes, Maqpie offers an API.

Maqpie features are mainly used by platform-based businesses, startups and scale-ups, enterprises, SaaS companies, and web and mobile app product teams.

Maqpie provides support through phone, email, and priority level support.