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MetaCX

MetaCX serves as a cooperative B2B platform designed to oversee all phases of the revenue cycle, providing a cohesive and transparent experience. Although new u...

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MetaCX serves as a cooperative B2B platform designed to oversee all phases of the revenue cycle, providing a cohesive and transparent experience. Although new u...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

MetaCX serves as a cooperative B2B platform designed to oversee all phases of the revenue cycle, providing a cohesive and transparent experience. Although new users might require some training to get accustomed to the platform, its capacity to unite sales and success teams around quantifiable value is unmatched.

Product Details

What Is MetaCX?

MetaCX, now known as Metaimpact, is leading the way in an outcomes-driven method for overseeing the entire B2B customer experience. This innovative platform establishes a continuous digital success interface between suppliers and buyers, replacing disjointed internal processes. It empowers both parties to collaboratively set objectives, monitor progress through real-time data metrics, and guarantee the delivery of value. This cohesive visibility transforms the relationship from a mere subscription model into a cooperative performance economy.

MetaCX Pricing

MetaCX employs a tailored pricing strategy based on quotations. Reach out today to obtain a customized pricing quote for your business.

MetaCX Integrations

The vendor has not provided details regarding third-party integrations. Schedule a demo of MetaCX to delve deeper into the software's capabilities.

Who Is MetaCX For?

The MetaCX software is designed to serve a diverse array of industries, organizations, operations, teams, and sectors, including:

  • B2B SaaS companies

  • Digital product providers

  • Revenue Operations (RevOps) teams

  • Customer success teams

  • Sales and Delivery teams

  • Enterprises in finance, healthcare, and technology

Is MetaCX Right For You?

MetaCX is particularly suited for B2B enterprises looking to transition from a subscription-based model to a performance-driven economy characterized by measurable customer outcomes. The platform offers a revolutionary digital experience that manages the complete revenue cycle, removing the uncertainty associated with renewals. By establishing clear Shared Bridges and leveraging real-time data, MetaCX significantly speeds up time to value for new clients while enhancing close rates for sales teams. This solution is perfect for organizations dedicated to accountability and collective value delivery throughout their ecosystem.

If you're still uncertain whether MetaCX software aligns with your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Creates unprecedented trust via shared, live proof of performance data
  • ✔ Improves sales effectiveness (higher win rates, larger deals, faster closes)
  • ✔ Unifies data and workflows across sales, delivery, and customer success

Cons

  • ✘ Initial training may be required for new users
  • ✘ User interface can be enhanced for better

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

MetaCX software primarily supports English.

No, MetaCX does not offer a dedicated mobile app.

MetaCX uses a customized, quotation-based pricing model. Get a detailed MetaCX cost breakdown tailored to your specific requirements.

MetaCX offers support via blogs and demos.

Information about third-party integrations has not been specified by the vendor.

MetaCX features are used by B2B SaaS companies and large enterprises, specifically sales, customer success, delivery, and Revenue Operations (RevOps) teams.

No, MetaCX does not offer an API.