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Mojo Helpdesk

Mojo Helpdesk is crafted to enhance customer support and elevate employee efficiency. While it may not offer extensive features for complex services, this softw...

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Mojo Helpdesk is crafted to enhance customer support and elevate employee efficiency. While it may not offer extensive features for complex services, this softw...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Mojo Helpdesk is crafted to enhance customer support and elevate employee efficiency. While it may not offer extensive features for complex services, this software provides a high degree of customization along with powerful ticketing capabilities and adaptable templates. Additionally, Mojo Helpdesk connects effortlessly with a range of tools, allowing teams to consolidate numerous tickets and improve their service operations effectively.

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Product Details

What Is Mojo Helpdesk?

Mojo Helpdesk is an ideal solution for organizations that want to enhance their support operations. It provides user-friendly ticketing, centralized task oversight, and seamless integrations, allowing for quicker responses to customer inquiries. Users appreciate its easy-to-navigate interface and collaborative features designed for teams. This software aids businesses in refining their support workflows, boosting customer satisfaction, and maintaining open lines of communication without hassle. Mojo Helpdesk caters to various departments within a company, including IT support, customer service, facilities management, and human resources.

Mojo Helpdesk Pricing

The pricing structure for Mojo Helpdesk consists of three distinct plans, each with options for a free trial. The specifics are as follows:

  • TEAM: $14 per agent per month

  • BUSINESS: $24 per agent per month

  • ENTERPRISE: $34 per agent per month

For a comprehensive analysis of Mojo Helpdesk costs to help you choose the right plan, please request additional information.

Note: Pricing may vary over time.

Mojo Helpdesk Integrations

Mojo Helpdesk seamlessly connects with over 125 applications, including:

  • Salesforce

  • Wrike

  • Xero

  • Mailchimp

  • Slack

  • Zendesk

  • HubSpot

Discover more about its integration capabilities by watching a free demo.

Who Is Mojo Helpdesk For?

This software is beneficial across various sectors, such as:

  • E-commerce

  • Healthcare

  • Education

Is Mojo Helpdesk Right For You?

If you seek an effective and customizable ticket tracking solution, Mojo Helpdesk is a trustworthy option. Its robust features—including automation, asset management, and self-service functionalities—enable users to streamline ticketing processes, boost team productivity, and improve customer experiences. Owing to its strong security measures and versatile tools, Mojo Helpdesk is trusted by numerous organizations like RocketRoute Limited, SoFi Stadium, and Texas Children’s Hospital.

If you have any questions about Mojo Helpdesk, please reach out to our support team at info@softwareseekers.com for expert assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✔ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Useful ticket tracking system
  • ✔ Customizable ticketing and templates
  • ✔ Excellent for centralized team management

Cons

  • ✘ Limited reporting options, according to some software users
  • ✘ Some users suggest the addiction of advanced features for services

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Mojo Helpdesk provides an API.

Yes, Mojo Helpdesk has a mobile app for Android and iOS users.

Mojo Helpdesk has integration arrangements with a wide range of apps such as Slack, HubSpot, Zendesk, WooCommerce, Mailchimp, Salesforce, and Klaviyo.

Mojo Helpdesk supports only the English language.

The Mojo Helpdesk costs are divided into three pricing plans: TEAM at $14/agent/month, BUSINESS at $24/agent/month, and ENTERPRISE at $34/agent/month. All plans come with a 14-day free trial.

Typical users of Mojo Helpdesk are IT service desks, customer service teams, and those managing assets across growing businesses and industries like e-commerce, education, and healthcare.

Mojo Helpdesk offers support through phone, a knowledge base, webinars, video tutorials, and a help center.