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Moveworks

Moveworks provides immediate assistance by leveraging artificial intelligence to streamline employee requests throughout the organization. While it does necessi...

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Moveworks provides immediate assistance by leveraging artificial intelligence to streamline employee requests throughout the organization. While it does necessi...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Moveworks provides immediate assistance by leveraging artificial intelligence to streamline employee requests throughout the organization. While it does necessitate some initial configuration of workflows, it greatly lessens the burden on IT teams by automating various tasks. This results in quicker resolutions, enhanced productivity, and seamless operations, all achieved without the need for support teams or manual involvement.

Product Details

What Is Moveworks?

Moveworks is an advanced platform powered by artificial intelligence, specifically crafted for companies aiming to streamline their internal support processes. This tool enhances productivity while simultaneously decreasing the volume of service desk inquiries. From automating mundane tasks to providing immediate answers to employee questions, it caters to both large enterprises and expanding teams. The platform is designed to deliver a seamless experience that adapts to your organizational environment. With a strong emphasis on employee experience, Moveworks complies with stringent security measures, including FedRAMP certification. Additionally, it offers customizable AI agents, allowing for tailored solutions that align with each organization's unique requirements.

Moveworks Pricing

The pricing for Moveworks is flexible and can be tailored based on various factors unique to each organization. To receive a pricing estimate that aligns with your specific needs and budget, please reach out for further details.

Moveworks Integrations

Moveworks can integrate with over seventy different third-party applications, such as:

  • Slack

  • Microsoft Teams

  • GitHub

  • Salesforce

  • Zendesk

  • Jira

  • ServiceNow

Consider watching a complimentary demo of Moveworks to explore its integration capabilities in greater detail.

Who Is Moveworks For?

This software is beneficial for various sectors, including:

  • IT

  • HR

  • Finance

  • Marketing

  • Sales

  • Engineering

  • Government

Is Moveworks Right For You?

If your goal is to enhance operations within your organization using AI-driven support, then Moveworks could be the ideal solution. It automates repetitive tasks, increases productivity, and improves employee satisfaction across multiple departments such as IT, HR, finance, sales, marketing, and engineering. This powerful platform equips teams with instant access to information, enabling them to work smarter and more efficiently. Ultimately, Moveworks elevates the employee experience by minimizing wait times and simplifying workflows. Due to its high-security standards and robust features, it is trusted by prominent organizations like Unilever, Toyota, and Spotify.

If you still have questions regarding Moveworks, feel free to get in touch with our support team at info@softwareseekers.com for expert assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reduces IT support workload by automating daily repetitive tasks
  • ✔ Easy to implement with minimal development or onboarding efforts
  • ✔ Helps employees get answers without needing to schedule meetings
  • ✔ Improves response time with quick and relevant AI suggestions

Cons

  • ✘ Lacks flexibility for major customization in functionality
  • ✘ Requires setup of flows before actual use can begin
  • ✘ Managing user access and security levels can be challenging

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The typical users of Moveworks are all types of industries and their teams, such as sales, marketing, engineering, government, HR, IT, and others.

Moveworks offers support through a support portal, a developer community, a free resource academy, troubleshooting guides, and email.

Yes, Moveworks provides an API.

No, Moveworks does not have a mobile app.

Moveworks offers smooth integration with more than 70 apps, such as GitHub, Workday, Slack, Zendesk, Salesforce, ServiceNow, Jira, etc.

Moveworks supports over one hundred languages, including English, French, Italian, German, Korean, and several others.

The Moveworks cost is customizable and based on specific customer requirements. So, get a tailored quote as per your requirements.