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MSP360 Connect

MSP360 Connect allows IT teams to securely manage and access remote devices, featuring capabilities like file transfers, support for multiple sessions, and stro...

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MSP360 Connect allows IT teams to securely manage and access remote devices, featuring capabilities like file transfers, support for multiple sessions, and stro...

Watch Demo Get Pricing
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Product Overview

MSP360 Connect allows IT teams to securely manage and access remote devices, featuring capabilities like file transfers, support for multiple sessions, and strong security measures. Although there may be occasional minor audio glitches, it continues to be a reliable solution for IT experts and managed service providers aiming for efficient remote management.

Product Details

What Is MSP360 Connect?

MSP360 Connect is a powerful remote desktop application designed for IT teams and managed service providers (MSPs) to easily access and oversee numerous devices. It comes equipped with features such as unattended access, support for multiple monitors, file transfer capabilities, and session recording. Whether for personal use, small businesses, or large organizations, MSP360 Connect provides dependable and centralized remote management. This enables teams to boost productivity, enhance support services, and effectively manage IT operations in any setting.

MSP360 Connect Pricing

The vendor provides two pricing options for MSP360 Connect:

  • Free: $0

  • Pro: $89.99/year

Request a customized quote for your organization's MSP360 Connect pricing today!

Note: Prices may vary over time.

MSP360 Connect Integrations

This software integrates seamlessly with HaloPSA. Check out the MSP360 Connect demo to discover more about its integration capabilities.

Who Is MSP360 Connect For?

MSP360 Connect is well-suited for businesses across various industries, including:

  • Healthcare

  • Education

  • Financial services

Is MSP360 Connect Right For You?

This solution is perfect for IT departments, managed service providers, and companies of all sizes looking for secure and scalable remote access. With trust from over 450,000 users and more than 8,500 MSPs, it offers high-speed connections, centralized management, and top-tier security standards. MSP360 Connect is compliant with GDPR regulations and ensures robust data protection, providing reliable, efficient, and adaptable remote management across any IT environment.

If you are still unsure whether MSP360 Connect meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Session recording and playback
  • ✔ Supports unlimited concurrent sessions
  • ✔ Straightforward deployment across multiple devices

Cons

  • ✘ Occasional connection instability
  • ✘ Mouse or keyboard input may lag

Price

Professional

$0

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

MSP360 Connect offers two pricing plans, including Free and Pro ($89.99/month). Get a detailed MSP360 Connect cost breakdown tailored to your specific requirements.

MSP360 Connect primarily supports English.

MSP360 Connect supports integration primarily with HaloPSA.

MSP360 Connect features are used by organizations across industries and sectors, such as Financial services, Healthcare, and Education.

Yes, MSP360 Connect offers an API.

Yes, MSP360 Connect offers a dedicated mobile app.

MSP360 Connect offers support through contact form, phone, and resource hub.