logo

My LiveChat

My LiveChat is a well-established and powerful live chat solution that facilitates customer messaging, aimed at transforming website visitors into paying client...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

My LiveChat is a well-established and powerful live chat solution that facilitates customer messaging, aimed at transforming website visitors into paying client...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

My LiveChat is a well-established and powerful live chat solution that facilitates customer messaging, aimed at transforming website visitors into paying clients through real-time interactions. Although there is room for improvement in the user interface design, the platform boasts an extensive Agent Console featuring tools such as Proactive Chat and Live Co-Browsing.

Product Details

What Is My LiveChat?

My LiveChat serves as a specialized solution for live chat and customer messaging, effectively turning a website into a dynamic communication center. It features a unique chat engine known as "Cute Chat", which ensures both high reliability and scalability. The platform is crafted to foresee customer needs through tools like Visitor Monitoring and Proactive Chat, while also equipping agents with functionalities such as Canned Responses and chat transfer, aimed at minimizing resolution times and delivering personalized, top-notch responses.

My LiveChat Pricing

My LiveChat provides the following pricing options:

  • Free: $0

  • Starter: $15/month

  • Basic: $29/month

  • Corporate: $59/month

  • Enterprise: $99/month

Request a customized pricing quote for My LiveChat tailored to your business needs today!

Please note that pricing is subject to change.

My LiveChat Integrations

This platform supports various plugins and integrations with popular website platforms and e-commerce solutions, including:

  • WordPress Development software

  • Shopify software

  • Magento

  • Joomla LMS

  • Drupal

  • OpenCart

  • BigCommerce software

Check out the My LiveChat demo to discover more about its integration capabilities.

Who Is My LiveChat For?

The My LiveChat software is suitable for a diverse array of industries, business sizes, teams, and sectors, including:

  • Startups

  • Sales teams

  • Support teams

  • E-commerce stores

  • Businesses focused on swift & personalized web chat

Is My LiveChat Right For You?

This advanced live chat solution stands out by emphasizing stability and enhancing agent productivity. It removes concerns regarding capacity limits with no restrictions on chat volume across all plans. Agents are equipped with vital tools such as Proactive Chat, real-time Visitor Monitoring, and dedicated Mobile Apps, enabling your business to consistently deliver prompt, high-quality support that transforms prospects into loyal customers.

If you still have questions about the features of My LiveChat, feel free to reach out to us at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Offers a powerful free plan with unlimited chats and agents
  • ✔ Provides native agent apps for iOS, Android, Windows, and Mac for on-the-go support
  • ✔ Reliable and scalable, powered by the proprietary ("Cute Chat") engine

Cons

  • ✘ Some users request the need for a bot-based automatic response when agents are away
  • ✘ Notifications may take some time to show up as reported by some users

Price

Professional

$0

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with My LiveChat.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, My LiveChat offers an API.

My LiveChat features are used by small to mid-sized organizations with sales and support teams.

My LiveChat software primarily supports English.

My LiveChat price starts with Free plan at $0, Starter at $15/month, Basic at $29/month, Corporate at $59/month, and Enterprise at $99/month. Get a detailed My LiveChat cost breakdown tailored to your specific requirements.

Yes, My LiveChat does offer a dedicated mobile app.

My LiveChat supports integration with a wide range of platforms, including WordPress, Shopify, Joomla, Magento, Drupal, OpenCart and BigCommerce.

My LiveChat offers support via live chat, support tickets, FAQs and relevant documentation.