My LiveChat

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Transform website visitors into customers with My LiveChat's instant communication and powerful features like Proactive Chat and Live Co-Browsing.

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Product Overview

My LiveChat is a well-established and powerful live chat solution that facilitates customer messaging, aimed at transforming website visitors into paying clients through real-time interactions. Although there is room for improvement in the user interface design, the platform boasts an extensive Agent Console featuring tools such as Proactive Chat and Live Co-Browsing.

Product Details

What Is My LiveChat?

My LiveChat serves as a specialized solution for live chat and customer messaging, effectively turning a website into a dynamic communication center. It features a unique chat engine known as "Cute Chat", which ensures both high reliability and scalability. The platform is crafted to foresee customer needs through tools like Visitor Monitoring and Proactive Chat, while also equipping agents with functionalities such as Canned Responses and chat transfer, aimed at minimizing resolution times and delivering personalized, top-notch responses.

My LiveChat Pricing

My LiveChat provides the following pricing options:

Free: $0
Starter: $15/month
Basic: $29/month
Corporate: $59/month
Enterprise: $99/month

Request a customized pricing quote for My LiveChat tailored to your business needs today!

Please note that pricing is subject to change.

My LiveChat Integrations

This platform supports various plugins and integrations with popular website platforms and e-commerce solutions, including:

WordPress Development software
Shopify software
Magento
Joomla LMS
Drupal
OpenCart
BigCommerce software

Check out the My LiveChat demo to discover more about its integration capabilities.

Who Is My LiveChat For?

The My LiveChat software is suitable for a diverse array of industries, business sizes, teams, and sectors, including:

Startups
Sales teams
Support teams
E-commerce stores
Businesses focused on swift & personalized web chat

Is My LiveChat Right For You?

This advanced live chat solution stands out by emphasizing stability and enhancing agent productivity. It removes concerns regarding capacity limits with no restrictions on chat volume across all plans. Agents are equipped with vital tools such as Proactive Chat, real-time Visitor Monitoring, and dedicated Mobile Apps, enabling your business to consistently deliver prompt, high-quality support that transforms prospects into loyal customers.

If you still have questions about the features of My LiveChat, feel free to reach out to us at info@softwareseekers.com for further assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkOffers a powerful free plan with unlimited chats and agents

checkProvides native agent apps for iOS, Android, Windows, and Mac for on-the-go support

checkReliable and scalable, powered by the proprietary ("Cute Chat") engine

Cons

closeSome users request the need for a bot-based automatic response when agents are away

closeNotifications may take some time to show up as reported by some users

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Frequently Asked Questions

Yes, My LiveChat offers an API.

My LiveChat features are used by small to mid-sized organizations with sales and support teams.

My LiveChat software primarily supports English.

My LiveChat price starts with Free plan at $0, Starter at $15/month, Basic at $29/month, Corporate at $59/month, and Enterprise at $99/month. Get a detailed My LiveChat cost breakdown tailored to your specific requirements.

Yes, My LiveChat does offer a dedicated mobile app.

My LiveChat supports integration with a wide range of platforms, including WordPress, Shopify, Joomla, Magento, Drupal, OpenCart and BigCommerce.

My LiveChat offers support via live chat, support tickets, FAQs and relevant documentation.

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My LiveChat

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