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NetSupport Manager

NetSupport Manager delivers a robust set of secure remote control and support functionalities designed to assist IT teams in swiftly addressing problems and ove...

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NetSupport Manager delivers a robust set of secure remote control and support functionalities designed to assist IT teams in swiftly addressing problems and ove...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

NetSupport Manager delivers a robust set of secure remote control and support functionalities designed to assist IT teams in swiftly addressing problems and overseeing devices from various locations. While a few users have reported difficulties during the setup process, it ensures dependable connections, supports multiple platforms, and offers a one-time licensing option to help manage costs effectively. This makes it an excellent option for customer support teams.

Product Details

What Is NetSupport Manager?

NetSupport Manager serves as a robust solution for remote control and support, enabling IT and customer service teams to securely access, manage, and troubleshoot desktop and server devices from virtually anywhere. With features like remote control, screen sharing, and file transfer, it significantly boosts help desk productivity by minimizing response times and facilitating immediate resolution of issues. The software's capability to support multiple platforms and manage numerous devices simultaneously allows organizations to effectively scale their support across diverse environments.

NetSupport Manager Pricing

The starting price for NetSupport is £10 per user for a one-time license, and a free trial is available. Organizations can obtain a tailored pricing quote for NetSupport based on their specific needs and requirements.

Note: Pricing information is obtained from third-party sources and may vary.

NetSupport Manager Integrations

This software seamlessly integrates with Microsoft Active Directory, along with various inventory and mobile control systems. To explore its integration capabilities further, consider watching the NetSupport Manager demo.

Who Is NetSupport Manager For?

NetSupport Manager is well-suited for numerous industries and sectors, including:

  • IT support teams

  • Educational institutions

  • Government agencies

  • Healthcare providers

  • Manufacturing companies

  • Retail and service industries

Is NetSupport Manager Right For You?

This solution is particularly advantageous for organizations looking for a secure on-premise remote support option that offers robust device management features. Its perpetual licensing model requires only a one-time payment, providing financial predictability for businesses. With dependable remote access and extensive monitoring and support tools, it is especially effective for IT departments managing distributed or hybrid setups. Interested teams can directly request a personalized pricing quote on the vendor's website.

If you are still uncertain whether NetSupport Manager is the ideal choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy to use and reliable remote access
  • ✔ File transfer tools save time
  • ✔ Stable and consistent connection speed

Cons

  • ✘ Some users find setup difficult
  • ✘ Documentation and support resources limited

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

NetSupport Manager is primarily available in English.

NetSupport Manager does not prominently feature a public API on its official documentation.

NetSupport Manager offers a one-time purchase licensing model starting at around £10 per user with all features included; a free trial is available. Request a custom NetSupport Manager cost quote for your business now.

Yes, NetSupport Manager software offers mobile control apps for iOS and Android to support remote sessions from tablets and smartphones.

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Typical users include IT support teams, educational IT technicians, government IT departments, healthcare tech teams, and manufacturers.