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Noci

Noci provides a no-code platform for conversational solutions tailored for e-commerce and customer-oriented enterprises. It seamlessly combines chatbots, live c...

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Noci provides a no-code platform for conversational solutions tailored for e-commerce and customer-oriented enterprises. It seamlessly combines chatbots, live c...

Watch Demo Get Pricing
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Product Overview

Noci provides a no-code platform for conversational solutions tailored for e-commerce and customer-oriented enterprises. It seamlessly combines chatbots, live chat, and support across multiple channels. By automating inquiries, it facilitates smooth transitions to human agents, enhancing both engagement and conversion rates. That said, there may be some documentation shortcomings that could disrupt user workflows. Nevertheless, its scalable architecture guarantees successful implementation among expanding online retailers.

Product Details

What Is Noci?

Noci is a no-code, cloud-driven conversational platform tailored for e-commerce and businesses that interact directly with customers. This software provides a variety of features, including chatbots for product recommendations, live chat with the option for human assistance, automation for customer success, and support across multiple channels. Noci empowers businesses to offer round-the-clock assistance, personalized product recommendations, and comprehensive support throughout the customer journey. By automating common inquiries and facilitating smooth transitions to human agents, it enhances customer interaction, increases conversion rates, and alleviates the burden on operational support teams.

Setting up Noci is straightforward, allowing teams without technical expertise to efficiently deploy and manage chatbots as well as support workflows. This makes it an ideal choice for small to medium-sized online retailers.

Noci Pricing

Noci offers several pricing plans:

  • Start (Free) - €0 / month

  • Grow (Free/Paid) - Upon request

  • Start (Custom) - Starting at €2000

  • Grow (Custom) - Starting at €2000

For a tailored Noci pricing quote specific to your business needs, please request one.

Please note that pricing may vary.

Noci Integrations

This software seamlessly integrates with various third-party applications, including:

  • Teamgate

  • Salesforce Engage

  • HubSpot

  • Zoho

  • Pipedrive CRM

  • Zendesk Suite

  • Shopify

If you're interested in exploring Noci's features and compatibility further, consider requesting a demo.

Who Is Noci For?

Noci caters to a diverse array of industries and sectors, such as:

  • E-commerce

  • Retail

  • Customer Service

  • Hospitality

  • Health and Wellness

  • Education

  • SaaS

Is Noci Right For You?

If you're on the lookout for a no-code chat and sales assistant that enhances conversions while lightening the load on customer service, Noci could be the ideal solution for e-commerce and customer-centric businesses aiming for automation focused on conversions along with flexible live support.

Noci is built in the cloud and is designed to grow alongside your product catalog, support demands, and web traffic. It offers unlimited agents and multi-channel support, making it a robust option for expanding e-commerce or service-oriented enterprises.

If you're still uncertain whether Noci fits your needs, reach out to our customer support team at info@softwareseekers.com for assistance in making the right choice.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reduces support workload with automated query responses
  • ✔ Enhances customer satisfaction via timely assistance
  • ✔ Provides seamless human-agent handoff during live chats

Cons

  • ✘ May struggle with highly complex product catalogs
  • ✘ Automated responses might lack nuanced understanding

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Noci provides API access.

Noci integrates with Teamgate, Salesforce Engage Software, HubSpot, Zoho, Pipedrive CRM, Zendesk Suite, and Shopify.

Noci supports the English and French languages.

Noci serves a wide range of industries and sectors, including e-commerce, retail, customer service, hospitality, health and wellness, education, and SaaS.

Noci provides support via phone and email.

Noci pricing starts at €150.0/month. Request a custom Noci price quotation.

No, Noci does not have a mobile app.