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NService

nService is an adaptable help desk tool designed to enhance the management of service requests and departmental oversight. Although the initial server setup dem...

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nService is an adaptable help desk tool designed to enhance the management of service requests and departmental oversight. Although the initial server setup dem...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

nService is an adaptable help desk tool designed to enhance the management of service requests and departmental oversight. Although the initial server setup demands certain technical expertise, its powerful state machine workflow, combined with built-in asset management, delivers exceptional operational oversight. In summary, the strategic advantages of nService position it as an attractive option for organizations requiring support across multiple departments.

Product Details

What Is NService?

NService is a robust enterprise service management platform crafted to integrate support functions across IT, HR, and facilities management. It equips teams with a centralized space to oversee service requests, monitor technician assignments, and access a searchable knowledge repository. By automating ticket distribution and providing a well-structured self-service portal, this software aids businesses of any size in breaking down communication barriers and enhancing response times for both internal teams and external clients.

NService Pricing

NService presents various licensing, subscription, and consulting options, with the annual license commencing at $60 per year for each technician. Additionally, it includes:

  • NService Perpetual License: $300 per technician

  • Basic Annual Support for Perpetual Licenses: $300 per year

  • Consulting Service: $100 per hour

Request a customized price estimate for NService tailored to your business today!

Please note that pricing may fluctuate.

NService Integrations

This software seamlessly integrates with email systems and Active Directory. Check out the NService demo to discover more about its integration capabilities.

Who Is NService For?

NService is well-suited for a diverse array of industries and sectors, such as:

  • Information Technology

  • Educational Institutions

  • Facility Management

  • Human Resources

  • Financial Services

  • Retail Operations

  • Marketing Agencies

Is NService Right For You?

NService is particularly advantageous for organizations that need a highly adaptable workflow engine to cater to various departmental requirements within one interface. Its exceptional capability to connect service requests directly with physical assets makes it an effective solution for industries reliant on hardware. If your team appreciates a dependable environment—whether on-premise or cloud-hosted—with detailed control over service level agreements, this software delivers the necessary technical robustness to expand support.

If you still have questions about whether NService is the ideal choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Highly customizable for unique business needs
  • ✔ Supports extensive third-party integration options
  • ✔ Supports diverse auction types and styles

Cons

  • ✘ Software interface may seem dated and requires updates
  • ✘ Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, NService does not offer an API.

No, NService does not offer a dedicated mobile app.

The platform primarily supports English language.

nService offers Software Subscriptions for $60/year, Perpetual Licenses for $300, and Consulting for $100/hour. Get a detailed Service cost breakdown tailored to your specific requirements.

NService integrates with email systems and Active Directory.

NService offers expert support via phone, email and help desk.

Typical users include IT help desks, HR departments, facility managers, and educational institutions.