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NService

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Simplify service request tracking and enhance operational control with nService, the versatile help desk solution perfect for multi-departmental support.

Product Overview

nService is an adaptable help desk tool designed to enhance the management of service requests and departmental oversight. Although the initial server setup demands certain technical expertise, its powerful state machine workflow, combined with built-in asset management, delivers exceptional operational oversight. In summary, the strategic advantages of nService position it as an attractive option for organizations requiring support across multiple departments.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkHighly customizable for unique business needs
checkSupports extensive third-party integration options
checkSupports diverse auction types and styles
Cons
closeSoftware interface may seem dated and requires updates
closeExtensive capabilities may initially overwhelm users
User Reviews
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Frequently Asked Questions
No, NService does not offer an API.
No, NService does not offer a dedicated mobile app.
The platform primarily supports English language.
nService offers Software Subscriptions for $60/year, Perpetual Licenses for $300, and Consulting for $100/hour. Get a detailed Service cost breakdown tailored to your specific requirements.
NService integrates with email systems and Active Directory.
NService offers expert support via phone, email and help desk.
Typical users include IT help desks, HR departments, facility managers, and educational institutions.
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