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Nuxiba

Nuxiba serves as a robust platform for automating contact center operations, enabling organizations to handle interactions across multiple channels effectively....

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Nuxiba serves as a robust platform for automating contact center operations, enabling organizations to handle interactions across multiple channels effectively....

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Nuxiba serves as a robust platform for automating contact center operations, enabling organizations to handle interactions across multiple channels effectively. Although the numerous configuration settings can appear daunting for smaller teams at first glance, it provides features such as automated routing, callback options, IVR systems, and omnichannel support, all aimed at enhancing operational efficiency and responsiveness.

Product Details

What Is Nuxiba?

Nuxiba is a robust contact center solution that aims to enhance communication between businesses and their customers. It features advanced outbound automation alongside data management tools that optimize help desk functions for expanding organizations. By focusing on improving contact rates, this software enables companies to broaden their outreach efforts while maintaining high service standards. It effectively resolves typical challenges such as excessive agent idle time and disorganized customer information, making it a dependable option for large service departments.

Nuxiba Pricing

The pricing structure for Nuxiba is based on usage, with rates beginning at $0.675 per minute and reaching up to $1.8 per minute, plus a 10% maintenance fee. Reach out for a customized Nuxiba pricing quote tailored to your business needs today!

Please note: Pricing may vary over time.

Nuxiba Integrations

This software is compatible with various systems and platforms, including:

  • WhatsApp

  • Asterisk

  • Avaya

Watch the Nuxiba demo to discover more about its integration capabilities.

Who Is Nuxiba For?

Nuxiba caters to a diverse array of industries and sectors, such as:

  • Banking and finance

  • Debt collection agencies

  • Retail help desks

  • Outsourced contact centers

  • Telemarketing departments

  • Healthcare support

  • Government services

Is Nuxiba Right For You?

Nuxiba stands out as an excellent option for businesses that need high contact rates and efficient management of large outbound volumes. Its unique algorithms for detecting human voices ensure that agents focus solely on live interactions, effectively minimizing resource waste. If your organization requires a scalable and robust communication platform, this solution delivers the essential infrastructure.

Still unsure whether Nuxiba meets your needs? Feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Significantly increases outbound contact success rates
  • ✔ Comprehensive call and screen recording
  • ✔ Flexible, fully customizable CRM forms

Cons

  • ✘ Higher complexity for simple operations
  • ✘ Integration often requires third‑party API connections

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Nuxiba does not offer an API.

Nuxiba offers usage-based pricing model for its users starting at a minimum of $0.675/minute to a maximum of $1.8/minute with 10% maintenance fee. Get a detailed Service cost breakdown tailored to your specific requirements.

Typical users include banking, debt collection, retail help desks, contact centers, telemarketing, healthcare, and government.

No, Nuxiba does not offer a dedicated mobile app.

The platform primarily supports English, Portuguese and Spanish language.

Nuxiba integrates with WhatsApp, Asterisk and Avaya.

Nuxiba offers expert support via phone, email, help desk, and live chat.